B
BDT
I'm trying to install a web cam on a Compaq PC and Plug-and-Play has failed
to install 3 different cameras that I have tried. They install fine on
another XP machine that I have so it's not a camera problem.
If I try the Add Hardware option in the Control Panel, an error message
opens up which says:
An exception occurred while trying to run c:\windows\system32\Shell32.dll,
Control _RunDll
c:\windows\system32\hdwwiz.cpl, Add Hardware
I have gone to the Start/Run menu and entered hdwwiz.cpl in but I get the
same error.
I also deleted the hdwwiz.cpl file and Windows recreated it like it's
supposed to but even after rebooting, I got the same error message.
Since it is a Compaq PC, I don't have a Windows CD to load the file using:
expand -r E:\i386\wscui.cp_ C:\Windows\System32\
I have checked several other cpl files such as Add/Remove Software and they
all seem to start and run normally.
I'm running Windows XP Home on an Athlon XP 3800 (as I recall-can't get to
that PC at the moment)
I have to assume the Add Hardware problem is the reason that the cameras
won't install. I really don't want to restore my HDD to it's initial
configuration. Has anyone come across anything like this?
Any ideas about repairing the Add Hardware functionality? If there is a
better or more appropriate forum for this issue, please advise.
many thanks.
to install 3 different cameras that I have tried. They install fine on
another XP machine that I have so it's not a camera problem.
If I try the Add Hardware option in the Control Panel, an error message
opens up which says:
An exception occurred while trying to run c:\windows\system32\Shell32.dll,
Control _RunDll
c:\windows\system32\hdwwiz.cpl, Add Hardware
I have gone to the Start/Run menu and entered hdwwiz.cpl in but I get the
same error.
I also deleted the hdwwiz.cpl file and Windows recreated it like it's
supposed to but even after rebooting, I got the same error message.
Since it is a Compaq PC, I don't have a Windows CD to load the file using:
expand -r E:\i386\wscui.cp_ C:\Windows\System32\
I have checked several other cpl files such as Add/Remove Software and they
all seem to start and run normally.
I'm running Windows XP Home on an Athlon XP 3800 (as I recall-can't get to
that PC at the moment)
I have to assume the Add Hardware problem is the reason that the cameras
won't install. I really don't want to restore my HDD to it's initial
configuration. Has anyone come across anything like this?
Any ideas about repairing the Add Hardware functionality? If there is a
better or more appropriate forum for this issue, please advise.
many thanks.