Can't run ChkDsk or Defrag without getting STOP error

[Molly]

Am getting the following error/blue screen while running
either Chkdsk or defrag

*** STOP error code 0x000000D1 (0x00000014, 0x00000002,
0x00000000, 0xF999E0F8)
*** IdeChnDr.sys - Address F999E0F8 base at F999B000,
Datestamp 3bd89c65

DELL COMPUTERS who is supposed to provide my support since
I purchased my Windows XP from them with my computer have
not been any help at all. Can anyone who is very
knowledgeable about this kind of thing help me? You can
e-mail me at (e-mail address removed)

 

[Paul B T Hodges]

Looks like a bad driver, IdeChnDr.sys. Check through the following, if it
looks like it applies, then get the latest version of the intel application
accelerator.

Have read of this web page.

http://www.intel.com/support/chipsets/storagedrivers/ultraATA/tti013.htm


The Intel® Application Accelerator replaces the ATA drivers that come with
Windows with drivers optimized for desktop and mobile PCs using select
Intel® chipsets. It reduces the storage sub-system bottleneck, enabling the
processor and other system level hardware to be more productive and
efficient. In most cases, it is not a requirement for your operating system
to work properly.
http://www.intel.com/support/chipsets/IAA/index.htm

Paul

 

[Mike P]

Hello Molly: this was a bad mistake
(e-mail address removed)
You WILL be getting virus attached e/mails for about two
weeks, mainly they claim to be from Microsoft with
updates, dont open the attachments just delete them,
eventually they will stop coming. I did the same thing
when I first posted here
Later, Mike