can't run 16-bit windows program

G

Guest

I am trying to run a program from CD and get the following error message
"Can't run 16-bit windows program. Cannot start more than one copy of the
specified program"

I have restarted the computer and still get the same message when I try to
run the CD
 
G

Guest

Try the following I run into this with older versions of our program.....

If you try to start or install an MS-DOS-based or a 16-bit Windows-based
program on your Windows XP-based computer, you may receive an error message
that is similar to one of the following:

16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
C:\Winnt\System32\config.nt The system file is not suitable for running
MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the
application.

16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
config.nt The system file is not suitable for running MS-DOS and Microsoft
Windows applications. Choose 'Close' to terminate the application.

16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
C:\Windows\System32\Autoexec.nt The system file is not suitable for running
MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the
application.

Although you may be prompted to quit the program or ignore the error
message, either selection makes the program quit.
CAUSE
This issue may occur if one or more of the following files are missing or
damaged:
• Config.nt
• Autoexec.nt
• Command.com
RESOLUTION
To resolve this issue:
Search the hard drive for the Config.nt, autoexec.nt and command.com
You will probably find a copy in the i386 folder. Copy and paste to the
system32
folder. (it may only be one of the three that is missing)
Then go to the "run" command and type: MSCONFIG
check the system.ini and the boot.ini and see if they have remarked out the
16 bit support (with a semi-colon) if so remove the semi-colon and save the
changes
Restart the computer and try the install again.

Good luck

Johnny Hawk
Ctrl-Alt-Doh!
 
G

Guest

Thanks for your help. I have downloaded this fix but it doesn't solve the
problem. I am still getting the message "Cannot start more than one copy of
the specified program"
 
G

Guest

Thanks for your help. I have found all the files in the i386 folder. They
are also present in the System32 folder with the extension .bak. I am not
sure whether I need to go ahead and copy them because they are present or
whether they could have faults?? I don't understand your bit about
system.ini and boot.ini and remark out. Sorry I am not too good on the techy
stuff.
I am still getting a message "Cannot start more than one copy of
the specified program" when I try to run the CD
 

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