Can't restore files

  • Thread starter Thread starter Nayef Mauge
  • Start date Start date
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Nayef Mauge

Upon installing McAfee Security Center, and starting it nothing is shown on
the screen. Tried to dellete the software by going back to restore. Could
not restore. On the restore menu also blank sheet is shown. How can I
restore my system back say two three days ago ?

Thanks for the help.
 
In Nayef Mauge had this to say:

My reply is at the bottom of your sent message:
Upon installing McAfee Security Center, and starting it nothing is
shown on the screen. Tried to dellete the software by going back to
restore. Could not restore. On the restore menu also blank sheet is
shown. How can I restore my system back say two three days ago ?

Thanks for the help.

Are you getting as far as the desktop with no shell loaded?

Take a gander here and try the restore from here:

Missing Icons and Taskbar:
http://kgiii.info/windows/XP/general/missing_desktop-icons_taskbar.html

If that DOESN'T work then try running:

appwiz.cpl (like you'd run the explorer or restore command) and seeing if
you can uninstall the application that way.

If that STILL doesn't work post back and we'll see where we need to go from
there.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/ http://kgiii.info/

"Chance has put in our way a most singular and whimsical problem, and
its solution is its own reward." - Sherlock Holmes
 
Dear Galen,

Thank you for your response. The problem is not in the desktop icons or
taskbars, these are all fine. When I try to restore by typing the following
command and starting System Restore , I can see the dialogue box ( screen )
but nothing on it , it is simply blank white - so canot restore in this
case. The issue is trying to restore back few days.

%SystemRoot%\System32\restore\rstrui.exe
running this file nothing happens.

Thank you.
 
another option is to simply
do a "repair windows" and
get any corrupted or incompatiable
system files replaced with the
help of your windows setup cd.

also, i think there are some serious issues
between mcafee and the wga. don't know
if mcafee has been updated with a patch for
this flaw...
 
When trying to repair windows using the windows setup cd, a message appears
saying setup cannot continue due to third party kernel. Look for question
Q327516, but cannot find this document. Any ideas to get rid of the third
party kernel and do a repair windows .?
 
that is probably the root cause
of the problem you were having
before the attempt to repair.

not exactly sure about the exact
error mentioned to you without
further research. That q document
could be a kb at microsoft.com or
you could try googling for it.

however, at this time the only options
you have to enter your pc without an
o.s. is either via recovery console or
emergency bootup disks.

my guess is that you will have to
enter your file system via recovery console,
find that driver and remove it.

with recovery console you can alsa access
the registry files, the original registry files, etc...

since you now know how to get into the
system, the next thing for you to research
is that kernal and its related q document.
possibly if you are able to eliminate that file
which is corrupting your system, you will
be able to boot up normally again without
the cd.

there could be a secondary option which would
be to do a new install of the o.s. in a different/seperate
partition. The secondary o.s. can be used as a
spare/backup o.s. that can be used to work on
the other o.s. when it is unfunctional.

I have a secondary
o.s. as well and my pc has a dual boot. the secondary
o.s. is virgin, true to the setup cd and has no updates installed on it

Unfortunately, i cannot give you anymore information
as the error you found is uniquely to your system,
but i hope the above can be helpful to you.

hope when you figure it out, you can share
what it was, where it came from and how you
fixed it....

G.L.......
 
In Nayef Mauge had this to say:

My reply is at the bottom of your sent message:
Dear Galen,

Thank you for your response. The problem is not in the desktop icons
or taskbars, these are all fine. When I try to restore by typing the
following command and starting System Restore , I can see the
dialogue box ( screen ) but nothing on it , it is simply blank white
- so canot restore in this case. The issue is trying to restore back
few days.
%SystemRoot%\System32\restore\rstrui.exe
running this file nothing happens.

Thank you.

Hmm... Curiouser and curiouser.

How about in safe mode?

Safe Mode:
http://kgiii.info/windows/all/general/safemode.html

Can you access restore then?

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/ http://kgiii.info/

"Chance has put in our way a most singular and whimsical problem, and
its solution is its own reward." - Sherlock Holmes
 
In Nayef Mauge had this to say:

My reply is at the bottom of your sent message:
Dear Galen,

Thank you for your response. The problem is not in the desktop icons
or taskbars, these are all fine. When I try to restore by typing the
following command and starting System Restore , I can see the
dialogue box ( screen ) but nothing on it , it is simply blank white
- so canot restore in this case. The issue is trying to restore back
few days.
%SystemRoot%\System32\restore\rstrui.exe
running this file nothing happens.

Thank you.

Ah and did you try to uninstall the application? Or was that blank too?

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/ http://kgiii.info/

"Chance has put in our way a most singular and whimsical problem, and
its solution is its own reward." - Sherlock Holmes
 

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