Can't remove a message from the outbox

[Guest]

In my outbox there's a mail i can't remove, move or open. If I try to delete
it i get the message "unknown error". This mail interferes with downloading
and sending mails...
What can I do?

 

[Guest]

I would like to know how to remove that disturbing mail in my outbox. What
can I do, Elisa

 

[Guest]

I cannot delete nor send this email blocking my outbox. What can I do, Elisa

 

[Gary VanderMolen]

Try reading the responses to similar posts in this newsgroup.

Gary VanderMolen

 

[Guest]

Thank you. I don`t see where I can click to show or hide reply mail. Where
should I click?

 

[Guest]

I use windows mail and I dont see the option for showing or hiding the email
in my outbox, many thanks, elisa

 

[Guest]

I have the same problem right now as well. Do we have a response as to how to
fix it?

 

[Peter Foldes]

How many more will Hijack this thread? Wonders of CDO posters . Never Stops

From Steve Cochran

<snip>

First thing is to remove McAfee or Norton or any other AV and antispam from the computer
if they exist. You may need to visit their website to fully uninstall the
product. Then get something less invasive. There are a number of free
antivirus programs, but with any, you have to disable email scanning. See
www.oehelp.com/OETips.aspx#3

After that, the only solution so far is to wipe out the message database.
So go to
Tools | Options | Maintenance | Advanced | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory. Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can use File | Import | Messages and choose WinMail format and
point to the directory to which you moved the files.

<end snip>

 

[Guest]

Here is what I did, which may be a bit more lengthy than what most people
need to do, due to the Vista user problems my version has. Most people should
be able to go to Computer, C Drive, Users, select their user name, and see
the AppData file from there, and I cannot.

I went to start
in the start search area (just above start) I entered C:\Users\my user
name\AppData\Local\Microsoft\Windows Mail (note that Windows Mail must be
written as two separate words)
I clicked on Windows Mail at the top of the list page
I selected WindowsMail.MSMessageStore and pasted a copy in my documents
(just in case)
then deleted the file
I opened the Backup folder
then Opened the New folder
Deleted the WindowsMail.MSMessageStore in this folder
Closed out of everything and then upon opening Windows Mail it restores
itself and also gives you several "restore" folders under the default
folders. (Some of my restored folders were a real mess, but all of my emails
were there in one way or another)
I then proceeded to input my emails into the folders by copy and pasting (I
did notice a note online while searching that stated it is not a good idea to
copy and paste several emails at once as this action can cause another
"ghost" email, it also stated that doing anything too fast can cause this
problem.)

I hope this helps. I am more than happy to save anyone and everyone from
having the problems I've had.
CF

 

[Guest]

Where is the answer displayed????

 

[Peter Foldes]

Tom

The Outbox problem is easily rectified by following the directions
for using WMUtil: http://www.oehelp.com/WMUtil

 

[Gary VanderMolen]

The answers are here:
news://msnews.microsoft.com/microsoft.public.windows.vista.mail

Gary VanderMolen

 

[David Varathaiah]

In my outbox there's a mail i can't remove, move or open. If I try to delete
it i get the message "unknown error". This mail interferes with downloading
and sending mails...
What can I do?

 

[Guest]

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether to use the 32-bit version or the 64-bit
version, try the 32-bit version first. Certain common antivirus programs,
such as most of those from Norton or McAfee, or a recent one from
Trend, tend to cause such problems, although selsom immediately, so if
you have such a program, remember where to find the fix - you may need
it again.

 

[Dawn Sanchez]

I have the same thing in my outbox. I can't move it to delete or anywhere
or delete it. It says unknown error.

 

[Guest]

I have the same thing in my outbox. I can't move it to delete or anywhere
or delete it. It says unknown error.

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version
or the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, cause such problems, although seldom
immediately, so if you have such a program, remember where to
find the fix - you are likely to need it again.

 

[Joeann]

Thank you Robert....Simple solution to the problem

 

[Guest]

You're welcome.

Thank you Robert....Simple solution to the problem