can't reload from restore cd's after motherboard replaced

[Guest]

Hi. My 3 yr old emachine, model T2895, lost use of the keyboard and mouse. It
would boot up, but couldn't do anything, since the kb and mouse were
inoperable. I had a computer store replace the motherboard (the kb connection
seemed loose), and they also said I needed to replace the PS. I booted up
and installed the 3 restore cd's, but it will not boot into windows.
In normal mode, it just returns to boot process. In safe mode, it displays
drivers being copied/loaded and stops when it gets to mup.sys, then reboots.
I called emachines and they were no help. I am just trying to get my old
computer up and running with the same software (xp), same hd, kb, mouse,
speakers, video, celeron processor, everything original except motherboard &
PS that came with the system.
Can anyone provide some assistance or guidance?
Thanks for your help.

 

[DL]

It sounds as like you restore cd's are locked to the origonal hw, and since
you replaced the mobo with, presumably a none emachines mobo, win wont
restore.

 

[Dave B.]

This is because they used a non OEM replacement motherboard, you can't use
the emachines CD's anymore.
The shop should have done a repair install for you to get it up and running
again.

--

 

[C.Wilder]

Hi. My 3 yr old emachine, model T2895, lost use of the keyboard and
mouse. It would boot up, but couldn't do anything, since the kb and
mouse were inoperable. I had a computer store replace the motherboard
(the kb connection seemed loose), and they also said I needed to
replace the PS. I booted up and installed the 3 restore cd's, but it
will not boot into windows.
In normal mode, it just returns to boot process. In safe mode, it
displays drivers being copied/loaded and stops when it gets to
mup.sys, then reboots. I called emachines and they were no help. I
am just trying to get my old computer up and running with the same
software (xp), same hd, kb, mouse, speakers, video, celeron
processor, everything original except motherboard & PS that came with
the system.
Can anyone provide some assistance or guidance?
Thanks for your help.

Do a clean install.

 

[Andrew Murray]

I'm guessing its because your restore CD contains an OEM edition of XP,
which is usuallly tied to the first system its installed on. Any major
change of hardware (such as a motherboard) will prevent it being restored.
that is, it will only work on the *original equipment* hardware
configuration because those restore cd's are designed to restore the system
to the "factory settings". Having the new motherboard contravenes this.