Can't receive mail

[Steve]

I am trying to set up Windows Mail for the first time. I use a broadband
provider for my outgoing mail, but want to use my email provider for my
inbound mail. (I have my own domain, hosted by Network Solutions.) I can send
mail okay. When I try to receive mail, I see the window that says 'Connecting
to (name of mail server)' and then a smaller window pops up called 'Windows
Security', and prompts me for my username and password for my mail server. I
put in the correct information (and as is in the account setting), but it
doesn't take. The error message I then get is:

Account: 'mail.macnicoll.com', Server: 'mail.macnicoll.com', Protocol:
POP3, Server Response: '-ERR authorization failed', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Any suggestions?

 

[Gary VanderMolen]

Make sure you are using your complete email address as the
username part of the login.
Which antivirus are you using? Some of them are not compatible with
Windows Mail.