Can't receive email - Please Help !

J

JSFXXX

My email recently stopped letting me receive mail. I click my default name to
receive as usual and it comes up with 'connecting'. Then it goes straight to
'disconnecting' and the window closes. I know I have emails because I've had
to access them on web2mail.com.

Can anyone help me on this?
Thanks
 
R

R. C. White

Hi, JSFXXX.

While looking at your messages in web2mail.com, scan the list of all of
them. You may have one or more bad or malformed messages that are blocking
the proper operation of the system. Delete any obvious junk messages that
you see.

Or you may simply have filled your message limit. This has happened to me a
few times when relatives have sent some large photo files.

In Tools | Accounts, select your Mail Account and click Properties |
Advanced (I'm using WLMail and the path has changed a little, so I may have
this slightly wrong), if the "Leave messages on the Server" box is checked,
be sure that you also check to "Remove messages from the server after ___
days". Put some reasonable number (14?) in the blank so that you will have
time to read the messages, even if you are "offline" for a few days, but
your mailbox will not continue to fill up until it is so full that no more
messages can be received.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
Windows Live Mail 2010 (15.3.2804.0607) in Win7 Ultimate x64)

"JSFXXX" wrote in message

My email recently stopped letting me receive mail. I click my default name
to
receive as usual and it comes up with 'connecting'. Then it goes straight to
'disconnecting' and the window closes. I know I have emails because I've had
to access them on web2mail.com.

Can anyone help me on this?
Thanks
 

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