Can't print locally when connected via VPN

[Guest]

I have a remote office (192.168.4.xx) that connects to our central office
(192.168.1.xx) via soft MS VPN (PC to SBS Server) to access Exchange, SQL,
etc. That remote office has an IP networked printer (192.168.4.110).

When a user in the remote office is NOT connected to the central office via
VPN they print fine to their local printer mentioned above. When that user
IS connected via VPN they canno print to the local printer. All the reports
they try to print are queued up and as soon as they disconnect from the VPN
all the reports print.

Can someone shed some light as to why and suggest a solution?

Thanks

Steve

 

[Guest]

I have a remote office (192.168.4.xx) that connects to our central office
(192.168.1.xx) via soft MS VPN (PC to SBS Server) to access Exchange, SQL,
etc. That remote office has an IP networked printer (192.168.4.110).

When a user in the remote office is NOT connected to the central office via
VPN they print fine to their local printer mentioned above. When that user
IS connected via VPN they canno print to the local printer. All the reports
they try to print are queued up and as soon as they disconnect from the VPN
all the reports print.

Can someone shed some light as to why and suggest a solution?

Thanks

Steve

Because they are in a different subnet when they are connected via VPN.
Split DNS will help to archive that. However, be aware of a security risk
associates with split DNS.

 

[Robert L [MVP - Networking]]

Yes, uncheck the use default gateway on remote network. This troubleshooting may help,

routing issues on vpn1) If you don't need to access the entire VPN resources, disable the "use default gateway on remote network" option in the properties of the VPN connection. ...
http://www.chicagotech.net/routingissuesonvpn.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com

I have a remote office (192.168.4.xx) that connects to our central office
(192.168.1.xx) via soft MS VPN (PC to SBS Server) to access Exchange, SQL,
etc. That remote office has an IP networked printer (192.168.4.110).

When a user in the remote office is NOT connected to the central office via
VPN they print fine to their local printer mentioned above. When that user
IS connected via VPN they canno print to the local printer. All the reports
they try to print are queued up and as soon as they disconnect from the VPN
all the reports print.

Can someone shed some light as to why and suggest a solution?

Thanks

Steve

Because they are in a different subnet when they are connected via VPN.
Split DNS will help to archive that. However, be aware of a security risk
associates with split DNS.