Can't open TIFF files from IE6 SP2

[5241 RICK]

Has anyone encountered problems attempting to open TIFF files from IE6 SP2?
Here are the symptoms...

When I click on a web page link that points to a TIFF file the file opens
fine when using Windows XP SP1 and IE 6 SP1 (it's displayed using Windows
Picture and Fax Viewer). However when I click on the same link from a
Windows XP SP2 machine using IE 6 SP2, I get a web page with just an image
icon in the top left corner, the rest of the page is blank.

How can I get IE 6 SP2 to open the file using the Windows Picture and Fax
Viewer?

Note that the document opens fine when I double click on it from Windows
Explorer.

Thanks for any suggestions.

 

[Jan Il]

Hi Rick

Try the following and see if it helps:

IE does not display TIFF files:

Cannot Open a Tagged Information File Format (TIFF) File in Internet
Explorer
http://support.microsoft.com/?kbid=319829

You will need a 3rd party viewer to view TIFF files in IE.

A TIFF image viewer for Windows web browsers - Freeware
http://www.alternatiff.com/.


Hope this helps

Jan
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[5241 RICK]

Thanks Jan. I was considering a 3rd party viewer approach but I was hoping
to find a solution that leverages existing Windows applications. Is there no
way to configure IE to map a TIFF file to a Windows app, like Windows
Picture and Fax Viewer? Or maybe the better question is how do you turn off
IE support of TIFF files which might force a Windows app to be used.

Rick

 

[Jan Il]

Hi RIck

Thanks Jan. I was considering a 3rd party viewer approach but I was
hoping to find a solution that leverages existing Windows applications. Is
there no way to configure IE to map a TIFF file to a Windows app, like
Windows Picture and Fax Viewer? Or maybe the better question is how do you
turn off IE support of TIFF files which might force a Windows app to be
used.

I'm not quite sure I fully understand this last part, about turning off the
TIFF support in IE, when IE does not support it. Perhaps what you can try
is to select a specific program to view the TIFF images with.
Sayy...Microsoft Photo Editor, which comes with Windows. It this is what
you are asking, then yes, this can be done, or you can install InFranView,
which is a free program for viewing images, or another image program, and
set it as the default viewer for your TIFF images. Try the following:

InFranView
http://www.tucows.com/preview/194967.html

How to set default viewer for images:

Go to control panel>Folder Options>File Types
Scroll down to the image extension, for example .jpg and click change
button
Choose the program that you want to use with that file type
Click okay, then whenever you click on that file, it will use the program
you choose to view it.

or…..

Click once on the file you want to open to select it. Hold down the Shift
key and right-click on it. Select Open With. Select the program you want to
use, but before selecting OK, check the box at the bottom that says "Always
use....". Select OK

Hope this helps

Jan
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[5241 RICK]

I've tried setting the default viewer for TIFF files using the approch you
outlined and it works great when opening a file from Windows Explorer and
Internet Explorer 6 SP1.

However, IE6 SP2 seems to ignore this setting and attempts to open the TIFF
in a browser window. Because IE doesn't supported TIFF files without a 3rd
party ActiveX control, nothing displays. That's why I was wondering if it's
possible to turn off IE support of TIFF files so that the default
application is used. (I hope this makes sense.)

Rick

 

[Jan Il]

Hi Rick

I've tried setting the default viewer for TIFF files using the approch you
outlined and it works great when opening a file from Windows Explorer and
Internet Explorer 6 SP1.

However, IE6 SP2 seems to ignore this setting and attempts to open the
TIFF in a browser window. Because IE doesn't supported TIFF files without
a 3rd party ActiveX control, nothing displays. That's why I was wondering
if it's possible to turn off IE support of TIFF files so that the default
application is used. (I hope this makes sense.)

I don't have an answer at hand, I'm doing some research on it and I'll see
what I can find for you. Be back soon.

Jan
Smiles are meant to be shared,
that's why they're so contagious.

 

[Robert Aldwinckle]

I've tried setting the default viewer for TIFF files using the approch you
outlined and it works great when opening a file from Windows Explorer and
Internet Explorer 6 SP1.

However, IE6 SP2 seems to ignore this setting and attempts to open the TIFF
in a browser window. Because IE doesn't supported TIFF files without a 3rd
party ActiveX control, nothing displays.

Do you have a sample page with an embedded TIFF file?
The best that I can imagine would be an image placeholder
but wouldn't be surprised to see a Red-X.

Do you have (in Options, Advanced tab, Multimedia section):
Show image download placeholders
checked?

Edit the TIF Image File Type and verify that Open is the default
action (e.g. bolded in list of actions)

That's why I was wondering if it's
possible to turn off IE support of TIFF files so that the default
application is used. (I hope this makes sense.)

Is DDE checked? What application?

Etc.


HTH

Robert Aldwinckle
---

 

[5241 RICK]

Robert,
Thanks for the assistance. Here's what I've done...

I've created a very simple web page to demonstrate the issue. You can find
it at:

http://tifftest.atspace.com

Using IE6 SP1:
- When I click on test.tiff, a sunset is displayed using the Microsoft
Document and Imaging application (which I set as the default app)
- When I click on test.jpg, I get a webpage with an image of the sunset.

Using IE6 SP2 (on a different machine):
- When I click on test.tiff, I get a webpage with the image placehold (this
is the issue I'm trying to fix).
- When I click on test.jpg, I get a webpage with an image of a sunset.

The tiff file is sunset.jpg saved as a tiff file using PaintShop Pro Ver 5.
Other tiff files show the same results.

I've cleared my browser temporary files.
I've confirmed that 'Show image download placehold' is checked.
I've confirmed that Open is the default action for the TIFF file type.
Use DDE is checked with MSPVIEW as the application (same on both machines).

Let me know if you get different results. (It may be my machine although I
get similar results at home.)

Thanks,
Rick

 

[Robert Aldwinckle]

Use DDE is checked with MSPVIEW as the application (same on both machines).

Let me know if you get different results.

I don't have Office so I only have the Windows Picture and Fax Viewer
which comes with XP. Hence, both my "Application used to perform action:"
and my DDE Application are shimgvw.

If you would like to restore *all* your image file associations
to XP defaults and test them you could Run...

regsvr32 /i shimgvw.dll

(I hope you know how to make your other programs restore
their associations afterwards.)


You can find more information in the Office newsgroups,
especially posts from Russ Valentine [MVP].

http://groups-beta.google.com/groups?q=mspview+MSFT+OR+MVP+group:microsoft.*


BTW the only hit I could find on the MS site for mspview was this:

http://office.microsoft.com/en-us/assistance/HP030832691033.aspx


There is no clear information there that it supports DDE
or if it does what the command should be.

I'm not sure how you should debug DDE requests.
I guess I would start just by tracing an instance of it
with RegMon and see if it indicates that something is missing.
Russ hinted that there may be in one of his replies.


HTH

Robert
---

 

[5241 RICK]

Thanks everyone for the help. I really appreciate the responses. It sounds
like this will need some more investigation. I'll try some additional
resources.

Rick