Can't open pst file

[jking482]

I have read the existing posts. I have used scanpst.exe, I have opened the
file from the outlook file menu, it is a large file (1.72 gig), but nothing
shows. It is a blank file. It is a format 1997-2002 file. Does that matter?
What can I do?

Thanks.

 

[Ben M. Schorr, MVP]

What happened when you ran ScanPST? Did it show any errors?

See if this helps: http://www.officeforlawyers.com/outlook/tsol.htm#scanpst

What version of Outlook are you using?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

 

[jking482]

There were errors, but it said repair complete indicating it had fixed them.
I am using Outlook 2007.

 

[jking482]

The article you suggested is helpful. I can't open the large file, however,
to move it's items to the new personal folder. It doesn't solve the problem.
How to I get to those items? I don't want to lose them? Thanks for helping.

 

[Orland, Kathleen]

Did you rerun scanpst until no errors were discovered and repaired?

 

[Leonid S. Knyshov // SBS Expert]

I have read the existing posts. I have used scanpst.exe, I have opened the
file from the outlook file menu, it is a large file (1.72 gig), but nothing
shows. It is a blank file. It is a format 1997-2002 file. Does that matter?
What can I do?

Thanks.

You kept a backup of the original damaged file, right? There are other
tools besides scanpst that can be used.

What happens if you hit Ctrl-6?
What happens when you switch views to something like By Category?
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you