Can't open Personal Folder

[Guest]

My Outlook Program won't open the Personal Folder that contains all my e-mail
information. For some reason I have several personal folders listed and the
one that Outlook opens is a generic one. I am operating with Windows XP
Professional and Outlook 2002 which is part of my Office package. It was
operating correctly earlier today but not now.
In location C:\ Documents & Settings \ Ray19 \ Local Settings \ Application
Data \ Microsoft \ Outlook \ here I have the following folder Microsoft(1)
and the following files -- extend.dat, Outlook1.pst, Outlook2.pst,
Outlook.bak, Outlook.log and Personal Folder(1).pst. : Microsoft (1) folder
contains a folder Outlook(1) and the file Outlook1.pst : Outlook(1) folder
contains the file Outlook1.pst and this file contains all my Outlook e-mail
files I believe.
Can anyone help me straighten this mess out? Oh, and compounding my
confusion is that in location C:\ Program Files \ Microsoft Office \ Office
10 \ 1033 are some more Outlook files and the file OUTLOOK.exe is under the
Office 10 location?
Any help at all would be greatly appreciated. I don't want to lose my e-mail
files and their history/
Thanks, in advance for any help provided.
Ray 19

 

[Russ Valentine [MVP-Outlook]]

Do not multipost.

 

[Guest]

I apologize Russ . I didn't realize that the Technet and Outlook Boards were
considered one. It won't happen again? Although, I did receive a response to
my technet posting (Windows XP) about Outlook not being restored to a
previous state with Windows XP restore capability. The replying person
suggested I post my inquiry on the Outlook board which I guess would be a
multipost -- Right? Anyhow, I'll ask this question as part of the existing
thread I have in my original post.
Thanks for your correction. As you might suspect, I'm not a frequent user of
these boards. However, when you're in trouble they are invaluable
--
Ray19

Do not multipost.
--
Russ Valentine
[MVP-Outlook]

My Outlook Program won't open the Personal Folder that contains all my
e-mail
information. For some reason I have several personal folders listed and
the
one that Outlook opens is a generic one. I am operating with Windows XP
Professional and Outlook 2002 which is part of my Office package. It was
operating correctly earlier today but not now.
In location C:\ Documents & Settings \ Ray19 \ Local Settings \
Application
Data \ Microsoft \ Outlook \ here I have the following folder
Microsoft(1)
and the following files -- extend.dat, Outlook1.pst, Outlook2.pst,
Outlook.bak, Outlook.log and Personal Folder(1).pst. : Microsoft (1)
folder
contains a folder Outlook(1) and the file Outlook1.pst : Outlook(1)
folder
contains the file Outlook1.pst and this file contains all my Outlook
e-mail
files I believe.
Can anyone help me straighten this mess out? Oh, and compounding my
confusion is that in location C:\ Program Files \ Microsoft Office \
Office
10 \ 1033 are some more Outlook files and the file OUTLOOK.exe is under
the
Office 10 location?
Any help at all would be greatly appreciated. I don't want to lose my
e-mail
files and their history/
Thanks, in advance for any help provided.
Ray 19

 

[Guest]

I apologize Russ . I didn't realize that the Technet and Outlook Boards were
considered one. It won't happen again? Although, I did receive a response to
my technet posting (Windows XP) about Outlook not being restored to a
previous state with Windows XP restore capability. The replying person
suggested I post my inquiry on the Outlook board which I guess would be a
multipost -- Right? Anyhow, I'll ask this question as part of the existing
thread I have in my original post.
Thanks for your correction. As you might suspect, I'm not a frequent user of
these boards. However, when you're in trouble they are invaluable
--
Ray19

Do not multipost.
--
Russ Valentine
[MVP-Outlook]

My Outlook Program won't open the Personal Folder that contains all my
e-mail
information. For some reason I have several personal folders listed and
the
one that Outlook opens is a generic one. I am operating with Windows XP
Professional and Outlook 2002 which is part of my Office package. It was
operating correctly earlier today but not now.
In location C:\ Documents & Settings \ Ray19 \ Local Settings \
Application
Data \ Microsoft \ Outlook \ here I have the following folder
Microsoft(1)
and the following files -- extend.dat, Outlook1.pst, Outlook2.pst,
Outlook.bak, Outlook.log and Personal Folder(1).pst. : Microsoft (1)
folder
contains a folder Outlook(1) and the file Outlook1.pst : Outlook(1)
folder
contains the file Outlook1.pst and this file contains all my Outlook
e-mail
files I believe.
Can anyone help me straighten this mess out? Oh, and compounding my
confusion is that in location C:\ Program Files \ Microsoft Office \
Office
10 \ 1033 are some more Outlook files and the file OUTLOOK.exe is under
the
Office 10 location?
Any help at all would be greatly appreciated. I don't want to lose my
e-mail
files and their history/
Thanks, in advance for any help provided.
Ray 19

here is a long shot suggestion, got to each .pst file and grant yourself
full control of the file. Somehow, maybe with your restore or maybe you
upgrade outlook you may have created additional profiles. One sure way to
access the .pst is to make sure you have permission. right clicking and
selecting properties then security should give you the option of granting
yourself full control. YOu might have to log on as the administrator if you
current default profile (the one you use to log on) does not have
administrator privileges. Once you give yourself the permission you should
be able to open all the "personal files" look for the mailbox or personal
file that has your name on it. drag all files and folders to that group of
files. Then open outlook. go to tools, email accounts (view or change) click
on the view or change option when it is open look to see how many profiles
you have. If you have more than one, then that is why you are having this
problem. make sure the default profile is actually the one that holds your
mail. Sorry if I rambled but I have seen and solved problems similar to
yours. Good Luck