Jack,
Apart from the file associations, I suspect the Windows Installer conflict
here. See if removing the installer information for the conflicting program
(Microsoft Windows Journal Viewer) helps.
NOTE: Try this only if you have the Microsoft Windows Journal Viewer CD in
place as you'll have to reinstall it if you want that program back.
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
From Torgeir Bakken, MVP Scripting and WMI:
<quote>
See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ at
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx
To access the Application Log in the Event viewer,
run the following command from Start/Run:
eventvwr.msc
If you are running Windows XP (or have access to a Windows XP computer,
you can copy MSIZAP.EXE over to your Win2k computer):
If a product code is listed there and this product is not really installed,
MSIZAP.EXE is maybe able to fix this issue, it is included as a utility in
the support tools installation package (on your WinXP CD) with some
additional
documentation included in suptools.chm (installed by suptools.msi).
It will remove all Windows Installer entries for a product key that you feed
it with.
Note that if MSIZAP.EXE is used incorrectly it can affect other applications
on the machine.
Based on the documentation in
http://msdn.microsoft.com/library/en-us/msi/setup/msizap_exe.asp
this is what you should run:
msizap T {product code}
an example:
msizap T {FFB37294-1155-17D3-A809-0250BAAFB1AB}
</quote>
--
Ramesh, MS-MVP XP Shell/UI
http://www.mvps.org/sramesh2k
Received pdf file this AM by email. Clicked to open, it
searched for viewer. Returned error message as
follows. "An installation package for the product,
Microsoft Windows Journal Viewer cannot be found. Try
the installation again using a valid copy of the
installation package "Microsoft Windows Journal Viewer.msi
Then I was put in a search and install loop, couldn't get
out of it. Had to shut down maching entirely to leave
the loop.
I've had many .Pdf files before that opened OK, what is
going on. I have SP2 installed in my computer. Problem ?
