Can't open IE 6.0

[Nicole]

Immediately goes to an error report that contains the
following information:

Appver 6.0.2800.1106
Modname: ntdll.dll
Modser: 5.1.2600.1217
Offset 0003381b

Is there a fix for this?

 

[Frank Saunders, MS-MVP]

Immediately goes to an error report that contains the
following information:

Appver 6.0.2800.1106
Modname: ntdll.dll
Modser: 5.1.2600.1217
Offset 0003381b

Is there a fix for this?

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each need to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.

If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Guest]

I have the same problem, did what you said and it still wants to send the error report and won't load

Kris

 

[Ramesh [MVP]]

Kris,

Is that the same ModName?

To test with: Disable third-party browser extensions in Internet Explorer:

1. Click Start, Run, type Control Inetcpl.cpl
2. Click the Advanced tab.
3. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
4. Restart Internet Explorer.

If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm

Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines:
http://mvps.org/winhelp2002/unwanted.htm

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------------
Prevent Spyware from being installed:
http://www.mvps.org/sramesh2k/Malware_Defence.htm
-------------------------------------------------


I have the same problem, did what you said and it still wants to send the error report and won't load.

Kris

 

[Guest]

This is the information that comes up:

AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName: sysbe32.dll
ModVer: 0.0.0.0 Offset: 000143ce

 

[Ramesh [MVP]]

sysbe32.dll returns no hit anywhere. You may try the steps in my earlier reply.

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k



This is the information that comes up:

AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName: sysbe32.dll
ModVer: 0.0.0.0 Offset: 000143ce

 

[Guest]

You are the Master!! it worked!! Thank you so much, now I can do a windows update. Whoooohooo

Kris

 

[Ramesh [MVP]]

Welcome

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k



You are the Master!! it worked!! Thank you so much, now I can do a windows update. Whoooohoooo

Kris