G
Guest
Recently my HTML attachments stopped working. The pop-up box comes up still,
but when I select "open" it takes me to C:\WINDOWS\system32. It used to open
the web page. When I click "save to disk" the save box pops up, but when I
choose where to save it, I get the error message "Outlook cannot save the URL
to a file. Path does not exist. Make sure the path is correct."
I can, however, right click on the image of the HTML attachment (the IE
explorer icon) and select "save as" from there. It then lets me save the
document, and I can open it that way.
Another issue is I can't actually open these emails. I can only view them
in the preview pane in Outlook. The error I get when I try to open the email
is "Can't open this item. Can't create file: PR_ENTRY_REPORT.HTML" (the file
name of the html document). I can open all other emails, and all other
attachments...just not html attachments.
I frequently use html attachments for my job and our IT department can't
figure the problem out. Can anybody help me?!
but when I select "open" it takes me to C:\WINDOWS\system32. It used to open
the web page. When I click "save to disk" the save box pops up, but when I
choose where to save it, I get the error message "Outlook cannot save the URL
to a file. Path does not exist. Make sure the path is correct."
I can, however, right click on the image of the HTML attachment (the IE
explorer icon) and select "save as" from there. It then lets me save the
document, and I can open it that way.
Another issue is I can't actually open these emails. I can only view them
in the preview pane in Outlook. The error I get when I try to open the email
is "Can't open this item. Can't create file: PR_ENTRY_REPORT.HTML" (the file
name of the html document). I can open all other emails, and all other
attachments...just not html attachments.
I frequently use html attachments for my job and our IT department can't
figure the problem out. Can anybody help me?!