can't open home page

[rob]

can anybody help please!!!
i can't load anything to do with microsoft ie msn home
page...i cant dl updates..i can goto other web pages with
no problem but just cannot load msn pages cant even
access microsoft msg ive done a scan with norton corp.all
my virus defs are upto date just cant think what to do
next have i missed anything ....

 

[Guest]

-----Original Message-----
can anybody help please!!!
i can't load anything to do with microsoft ie msn home
page...i cant dl updates..i can goto other web pages with
no problem but just cannot load msn pages cant even
access microsoft msg ive done a scan with norton corp.all
my virus defs are upto date just cant think what to do
next have i missed anything ....
.
IE,, tools,,internet options,,security,,default

level,,ok,,may want to check content also you may have
something in there labled microsoft that blocks
it,,remove it or restore default everywhere till it works

 

[Frank Saunders, MS-MVP]

can anybody help please!!!
i can't load anything to do with microsoft ie msn home
page...i cant dl updates..i can goto other web pages with
no problem but just cannot load msn pages cant even
access microsoft msg ive done a scan with norton corp.all
my virus defs are upto date just cant think what to do
next have i missed anything ....

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/