Can't open excel on network drive, it said somebody has opened it

[Guest]

I tried to open an excel file on network drive, it says "XXX.xls is locked
for editing by abcd", then with options to open "read only", "notify" or
cancel.
obviously, even that person said to lock also can't open.
I can open readonly and save as new file, however, I can't move or delete
old file.
Any idea what went wrong.
I googled it, it seems to be problem with file server.

thank you.

 

[harpscardiff]

If you contact your system adminstrator to close the file on the
network, it should be ok to re-open.

Alternativley you could copy the file, rename it, then start using the
new file?


Hope this helps.
Kind regards.