CAN'T OPEN EMAIL

[Guest]

HELLO,I AM HAVING PROBLEMS CHECKING EMAIL A ERROR APPEARS AND ASKED FOR ME TO
ENTER USER NAME AND PASSWORD FOR WINDOW AND THEESE CODES APPEARS ALSO PLEASE
HELP!!!!!!!!?
Account: 'mail1.choicecable.net', Server: 'mail1.choicecable.net',
Protocol: POP3, Server Response: '-ERR User: jnrrn3228 Domain:
choicecable.net, -ERR (e-mail address removed) password wrong or not a valid
user', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number:
0x800CCC92

 

[Gary VanderMolen]

This problem may be caused by your antivirus program.
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, test
your email again. If it still does not work, the account
has been corrupted by Norton. Delete the account, restart
Windows Mail, then recreate that account.

At your convenience, download and install a more compatible
antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen