Can't Open Attachment

[PE]

I have received an email with an attachment (an .rtf file) but when I try to
open it or save it I get the following message:

"Cannot create file: xyz.rtf. Right click the folder you want to create the
file in and then click Properties on the shortcut menu to check your
permissions for the folder."

I don't know what the above message means. Is it referring to OLKEE0 folder
under Temporary Internet Files where email attachments seem to be stored? I
have looked at the properties of this folder but can't find anything about
permissions there.

I hope there is a solution to this and would appreciate you help.

dg

 

[Brian Tillman]

I have received an email with an attachment (an .rtf file) but when I
try to open it or save it I get the following message:

"Cannot create file: xyz.rtf. Right click the folder you want to
create the file in and then click Properties on the shortcut menu to
check your permissions for the folder."

I don't know what the above message means. Is it referring to OLKEE0
folder under Temporary Internet Files where email attachments seem to
be stored? I have looked at the properties of this folder but can't
find anything about permissions there.

Open a command line window and enter the following:

cd %UserProfile%\Local Settings\Temporary Internet Files
rmdir /s /q OLKEE0
exit

Now try again. If that doesn't work, post back.

 

[Guest]

PE, try this. It works!
Outlook 2000, XP, and 2003 Can't Open E-mail Attachments
You may receive the following error message when opening attachements in
Outlook (such as PDF faxes): "Can't open this item. Can't create file:
send2fax1.pdf. Right-click the folder you want to create the file in, and
then click Properties on the shortcut menu to check your permissions to that
folder"
Microsoft Outlook uses a temporary folder to save and open the attachments.
By default that folder is:
C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet
Files\OLK#\ (where # is a random number)
Some of the latest security updates for Windoes 2000 and XP are preventing
folders to be created in that folder. The solution is to use the regular TEMP
folder.

Exit all other programs, especially Outlook.
1. CLick "Start", then "RUN"
2. Type: 'regedit'
3. Select My
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
Note: Depending on your version you may have to modify that path after the
"Office" key. You may have folders 8.0, 9.0, 10.0, 11.0, go the highest
number. This is probably the version that you use.

2. Modify the Key "OutlookSecureTempFolder", by replacing "Temporary
Internet Files" with "Temp". Right click on this item and select 'Modify'.
For example:
OLD VALUE: C:\Documents and Settings\yourname\Local Settings\Temporary
Internet Files\OLK177\ (you may have different number than 177)
NEW VALUE: C:\Documents and Settings\yourname\Local Settings\Temp\OLK177\

3. Restart Microsoft Outlook.

 

[Brian Tillman]

PE, try this. It works!

How many times do you intend to post this same message?