Can't launch Remote assistance from Messenger

[Guest]

I'm trying to get my dad (who's got a new XP home pc) to
launch "remote assistance" from Messenger, so I can help
him out with stuff. However when he tries to do so, he
keeps getting a message saying he has the wrong version of
Messenger (he has 6.1.0203). I run the same version. If
I try to initiate the remote assistance myself, it does
not complete, saying the person has not accepted the
connection.
Any ideas??

My XP Home PC sits on a home lan connecting to a win2000
machine with ICS.
...

 

[Jeffrey Randow (MVP)]

See http://support.microsoft.com/?id=330117

Make sure that you did not remove Windows Messenger....

Jeffrey Randow (Windows Net. & Smart Display MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Smart Display Support - http://www.smartdisplays.net
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone