Can't install Windows Geniune Advantage software.

[Guest]

We have one computer that won't install this software. When I click on the
Download and install now it goes through the installation and window comes up
asking me to click Close and it goes through the Windows update again but
asks me to Download and Install now again and cycles back through the Geniune
Advantage install. I've clean out the cookies, temp, temporary files and
know what else to do. Any suggestions?

 

[Yves Leclerc]

Which browse are you using? I have seen this when not using IE 6.

 

[Guest]

We are using IE6.

Which browse are you using? I have seen this when not using IE 6.

 

[Carey Frisch [MVP]]

The Windows Genuine Advantage (WGA) validation check process
does not complete when you try to validate your copy of Windows XP
or Windows 2000 Professional
http://support.microsoft.com/default.aspx?scid=kb;en-us;905226

Windows XP stops responding when you download updates from Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;831429

You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

How to troubleshoot problems connecting to Windows Update or to Microsoft Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;818018

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| We have one computer that won't install this software. When I click on the
| Download and install now it goes through the installation and window comes up
| asking me to click Close and it goes through the Windows update again but
| asks me to Download and Install now again and cycles back through the Geniune
| Advantage install. I've clean out the cookies, temp, temporary files and
| know what else to do. Any suggestions?

 

[kurttrail]

We have one computer that won't install this software. When I click
on the Download and install now it goes through the installation and
window comes up asking me to click Close and it goes through the
Windows update again but asks me to Download and Install now again
and cycles back through the Geniune Advantage install. I've clean
out the cookies, temp, temporary files and know what else to do. Any
suggestions?

Download the updates directly from MS.

--
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