Can't get the sypware Desktopsearch off my computer

[Joe]

Can not keep the adware called Desktopsearch off the computer. The spyware
program can not seem to delete the adware. The anti spyware program does
find it but cant delete it. Why? and how can I get the desktopsearch off my
computer.

Joe

 

[Mikolaj]

Can not keep the adware called Desktopsearch off the computer. The

spyware program can not seem to delete the adware. The anti spyware
program does find it but cant delete it. Why? and how can I get the
desktopsearch off my computer.

Joe

Start in Safe mode and run system scanning again. If it does not help, try
other software, such as:

McAfee Stinger http://vil.nai.com/vil/stinger/
Spybot Search&Destroy http://www.majorgeeks.com/download2471.html
HijackThis http://www.majorgeeks.com/download3155.html
CWShredder http://www.majorgeeks.com/download3019.html
Ad-Aware SE Personal http://www.lavasoft.com/software/adaware/

Kind regards
Mikolaj Kaminski
MS-MVP, Poland

 

[Andre Da Costa]

Yes, do a full system scan in safe mode, open Microsoft AntiSpyware, on the
scan page, choose Scan Options > Full System scan, make sure all boxes are
checked then click "Run Scan Now".

Restart in Safe Mode Instructions:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx