Cant get rid of old email provider

[Rossygirl]

i have changed email provider and have deleted the old one as per
instructions. now, when using send/receive, a popup occurs asking for
password for old provider. it is driving me nuts! pls, can someone help?

 

[Pat Willener]

Remove the old provider's account.

If this does not answer your question, please provide more info like
your Outlook version, account type, and what the instructions are you
followed.

 

[Rossygirl]

Thanks Pat, but i have already done that as per email account instructions.
it seems there must be another level of deletion required, and not being an
advanced user, this has eluded me.
cheers

 

[Rossygirl]

btw i am using vista and ms office 2007

Thanks Pat, but i have already done that as per email account instructions.
it seems there must be another level of deletion required, and not being an
advanced user, this has eluded me.
cheers

 

[Pat Willener]

That should have done it; there must be something (corrupt) remain
somewhere in the registry.

All I can think of is to delete your mail profile, then create a new one.