D
Delon Weuve
I have a user working with an HP LaserJet 5 printer. When he installed the printer, he used the latest Windows NT printer driver from HP. That printer driver is apparently incompatible with Windows XP. We discovered that we should have used the printer driver that came with Windows XP.
The problem is that we cannot seem to get rid of the HP driver. I have looked at the files involved and they aren't the ones that came with Windows XP, so I suspect that the HP driver is the culprit. The HP driver is still on the list of printers on the manufacturers/models list.
But how to I get rid of the HP drivers? I have gone to File -> Server Properties and deleted the driver there but it just keeps coming back.
Help!!
Thanks in advance.
The problem is that we cannot seem to get rid of the HP driver. I have looked at the files involved and they aren't the ones that came with Windows XP, so I suspect that the HP driver is the culprit. The HP driver is still on the list of printers on the manufacturers/models list.
But how to I get rid of the HP drivers? I have gone to File -> Server Properties and deleted the driver there but it just keeps coming back.
Help!!
Thanks in advance.