Sorry to repeat but a previous response did not work, we tried removing,
through the device manager, our display device and getting the newest driver
but the black screen keeps coming back. I'm real curious why we can not
format/install windows I can't get past the first screen, I insert the cd,
boot, divers are installed then the window that gives three options;
continue, restore or
exit. No keys work at this point, all we can do is manually shut down at
this point.
Thank you,
Ed H