Can't get pass windows logon in safe mode. Now I'm Stuck!!

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Guest

I'm running XP Pro. I was in the process of a virus removal. The removal tool
told me to start up in safe mode as the first step. I went into msconfig and
changed startup to safe mode and then restart. Now I get the windows logon
prompt with the user name filled in and a blank password field. I typed in
the password (it's the same as user) and I get the logon message : "system
could not log you on"
Now I'm stuck at safe mode logon. How can I bypass so I can continue the
steps for me to remove the virus? Or how can I get back to normal mode?

Thanks in advance people.
 
romac said:
I'm running XP Pro. I was in the process of a virus removal. The removal tool
told me to start up in safe mode as the first step. I went into msconfig and
changed startup to safe mode and then restart. Now I get the windows logon
prompt with the user name filled in and a blank password field. I typed in
the password (it's the same as user) and I get the logon message : "system
could not log you on"
Now I'm stuck at safe mode logon. How can I bypass so I can continue the
steps for me to remove the virus? Or how can I get back to normal mode?

Thanks in advance people.
Click to expand...

Try to Tap the F8 until you get the Boot option and elect to Last good
Configuration and see if it will log you in.
Another on the Same Boot Options select Safe Mode and try to log in and
perform the removal of the Virus.
HTH.
nass
 
Thanks for the reply nass. After chosing any boot option(s) it still takes
me only to safe mode and windows logon.
I'm going in circles. No matter which option I choose, I can only get safe
mode with password request.
 
romac said:
Thanks for the reply nass. After chosing any boot option(s) it still takes
me only to safe mode and windows logon.
I'm going in circles. No matter which option I choose, I can only get safe
mode with password request.
Click to expand...
If you've never set a password before the field should be blank. Have
you tried just hitting the Enter key at the password prompt?

Bill
 
I've tried that. I get the same logon message. At this point, I just want to
get back to normal mode boot
 
romac said:
I've tried that. I get the same logon message. At this point, I just want to
get back to normal mode boot
Click to expand...

I think your friend putting up a fight, does n't like to go away easy. Try
to hook up this HDD to another PC as a Slave and scan it .
What message you get on the log on and what AV scanner are you using?.
HTH.
nass
 
I'm using Norton AV '03.

nass said:
I think your friend putting up a fight, does n't like to go away easy. Try
to hook up this HDD to another PC as a Slave and scan it .
What message you get on the log on and what AV scanner are you using?.
HTH.
nass
Click to expand...
 
As I mentioned Hook this Hard Drive as Slave into another machine with XP
operating system and scan it.
If this not your cup of tea then take the machine to your local shop and ask
them for help, if you have a valuable data let them know.
HTH.
nass
 
As I mentioned Hook this Hard Drive as Slave into another machine with XP
operating system and scan it.
If this not your cup of tea then take the machine to your local shop and ask
them for help, if you have a valuable data let them know.
HTH.
nass






- Show quoted text -
Click to expand...

I know its a basic point, but are you sure CAPS lock is not on
accidentally?
 
Do you think that I should just reinstall the OS. I can just reinstall over
XP Pro with XP Home, right? I shouldn't lose any data, files, folders, etc.?
 
DeanB said:
I know its a basic point, but are you sure CAPS lock is not on
accidentally?
Click to expand...

Good point but the OP said He/She use a blank Pass, does it matter if the
blank Caps or not LOL.

Roma,
You cannot down grade windows XP pro to XP Home, and even if it is okay with
the ghost lurking inside your system it will make it bad job.
If you don't have valuable data you can nuke ( clean Install the XP Home)
on this machine.
Best if you take the machine to your local shop or buy a USB enclosure and
use another machine to scan and Get/rescue your Data.
HTH.
nass
 
Do you think that I should just reinstall the OS. I can just reinstall over
XP Pro with XP Home, right?
Click to expand...


No, wrong.

I shouldn't lose any data, files, folders, etc.?
Click to expand...


The only way to get from Professional to Home is by a clean
installation, and that entails the complete of everything on the drive
or partition--data, files, folders, and everything else.
 
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