Can't get beyond "0x000000c2 BAD_POOL_CALLER" ... ADVICE NEEDED

[John]

Greetings Everyone ... I am writing to ask for help and suggestions on how I
can get my Dell 8250 to boot up again. I have been getting the 0x000000c2
BAD_POOL_CALLER no matter what I do. Last night I even tried to boot up from
the Xp installation disc. I used the (R) repair, drivers loaded, Windows
began and ...bang ... the BAD_POOL_CALLER message again. I have run out of
ideas on how to get past it. So, I am turning to you all for ideas. I would
be happy to recieve a recommendation as to better places to look for help
also.

I appreciate your help ...

Thanks everyone,

John

 

[Panic]

Can you boot up into the Safe Mode? With most computers you click rapidly
on the F8 key at the beginning of bootup to get a screen to allow you to
boot into the safe mode.

If you can boot into the Safe Mode click on Start... Run...type "msconfig"
(without the quotes)... click OK and take a look at your startup stuff. You
might try clicking on the General Tab and clicking a dot before Diagnostic
Startup.

 

[SonomaAirporter]

I googled bad pool caller and found a number results that may help. Here are
two:

http://www.registrysimple.com/bad-pool-caller-fix.php
http://www.pcfixreview.com/blog/2007/07/12/bad-pool-caller/

Good Luck

 

[John]

Hi ... Thanks very much for taking time to reply. Sadly, the answer is "NO",
I cannot boot up to the Safe Mode. I cannot boot up to anything. I can't
boot up. I am no longer able to get past this message.

Just before the problem started, I was reinstalling audio drivers for my ATI
Raethon Sound Card. My guess would be that this is connected to the problem.


Does anyone think it might help if I actually remove the sound card and try
it again?

 

[John]

Hi ... Thanks very much for the suggestions. The first article I had already
read, but the PC Review article I had not. However, I have removed all the
USB devices, as the article suggested, with the exeption of my wireless mouse
and keyboard. They are from Microsoft and I didn't think that they might be
part of the problem. I can round up a wired mouse and keyboard and see if
that makes any difference.

Thanks for your help.

 

[Gerry]

John

Background information on Stop Error message

http://msdn2.microsoft.com/en-us/library/ms796120.aspx

0x000000C2: BAD_POOL_CALLER
(A kernel-mode process or driver incorrectly attempted to perform memory
operations. Typically, a faulty driver or buggy software causes this.
Source: http://aumha.org/a/stop.htm

Do you need to recover data from the drive. You can put the drive in a
second computer as a slave drive to recover important data. This should
be done first.

How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/kb/307654

Disable Audio driver if you know it's name?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[John]

Greetings Gerry ... Thanks for the suggestions. I will follow though on all
of them. I feel like I am a student back in school again!

What would your reaction be, and anyone else's also, to the idea that was
presented to me today by a neighbor who works as a programmer and IT tech in
a bank. He said that the symptoms sounded familiar and he thought that
perhaps that hard drive was giving me a signal that it is time for it to be
replaced. For those of you with more experience, does this sound like the
last gasp of a dying drive?