BAD_POOL_CALLER

[Panic]

I have XP Home with SP2 and current updates.

Lately when my computer has sat unused (but on) for a few hours when I come
back I sometimes find the blue screen of death telling me that my computer
is shutting down to protect itself due to a BAD_POOL_CALLER. The screen
stays that way while it slowly moves data from memory to my hard drive and
then reboots and everything works fine for a few days. Yesterday when it
happened I started writing down the stop code but only got the first section
before the reboot. It read ***STOP: 0X000000C2 (and about 3 other long
codes I didn't get copied.)

Anyone have an idea what this is all about? The warning text says maybe
something I just loaded or connected is bad and I might have to boot to the
SAFE mode to deactivate it. But everytime it automatically reboots OK and
works fine. It may be doing this when I'm not aware of it since after it
finishes
copying memory to disk it reboots and operates normally.

I would suspect a bad screen saver but I'm using the Blank screen option
that
comes with XP and it is set to operate after 1 hour of inactivity. Just as
a test
I just changed my screen saver to None to see what that will do.

 

[Gerry]

Panic

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms796120.aspx

0x000000C2: BAD_POOL_CALLER
A kernel-mode process or driver incorrectly attempted to perform memory
operations. Typically, a faulty driver or buggy software causes this.
Source: http://aumha.org/a/stop.htm

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Panic]

Thanks, Gerry. I'll give those procedures a try and let you know.

 

[Panic]

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/24/2008
Time: 3:03:26 PM
User: DARRELL\Darrell R. Schmidt
Computer: DARRELL
Description:
The Alerter service was successfully sent a start control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Panic]

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 1/24/2008
Time: 9:32:10 AM
User: NT AUTHORITY\SYSTEM
Computer: DARRELL
Description:
Windows saved user DARRELL\Darrell R. Schmidt registry while an application
or service was still using the registry during log off. The memory used by
the user's registry has not been freed. The registry will be unloaded when
it is no longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Gerry]

You need only post Warning or Error Reportss. Information Reports need
no remedial action.

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m

This wiil help but it does not relate to your principal problem.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Panic]

OK. I downloaded and installed http://snipurl.com/5b61. I have also
disabled the automatic reboot when my computer shuts down due to the bad
pool caller. I have also disabled my screen saver. I'll post further if I
have a repeat.