can't even open the program!

[eddie]

I have Office 2000 with Access 2000 and can't open Access
up - I get the
following message:

"Can't find the database specified or you did not specify
a database at all.
Specify a valid database name in the command line and
include a path if necessary."

First time trying to use Access and I get that message
when simply trying to open up the program! After I hit
ok, it doesnt even let me get into Access at all. Need
HELP!

Thanks.
Eddie in San Diego.

 

[Raghu Prakash]

Hi Eddie,

IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that
you understand how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the registry, click the
following article number to view the article in the Microsoft Knowledge
Base:
256986 Description of the Microsoft Windows Registry

SYMPTOMS
When you start Microsoft Access, you may receive the following error
message:

Can't find the database you specified, or you didn't specify a database at
all.


Specify a valid database in the command line and include a path if
necessary.
CAUSE
You have installed Microsoft Access 97, either as a stand-alone program or
by using the Custom installation option from the Microsoft Office 97
Professional compact disc, into the default installation folder on a
computer that already has the Microsoft Office 2000 Small Business Customer
Manager installed. The most common installation procedure that will cause
this error is to install the Microsoft Office 2000 Small Business Edition,
and then to install the Microsoft Office 2000 Small Business Tools.
RESOLUTION
Remove the installation of Access 97, and then re-install it to a folder
other than the default folder. To do so, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.

Click Start, point to Settings, and then click Control Panel.
In Control Panel, double-click Add/Remove Programs.
Select Microsoft Access 97 or Microsoft Office 97 Professional from the
list of products, and then click Add/Remove.

NOTE: If you are using Windows 2000, click Change/Remove.
In the Maintenance Mode dialog box, click Remove All to remove Access 97.
Search your hard disk for a file named hatten.ttf. If you find it, rename
it to hatten.old.
Rename the file Msaccess.exe to Msaccess.old. The Msaccess.exe file should
be located in \Program Files\Microsoft Office\Office.
Install Access 97 to a new folder, for example, \Program Files\Microsoft
Office\Access 97.

Installations from the Office 97 Professional Compact Disc Only: Depending
on the options that you select during a Custom installation, you may
receive the following error during the reinstallation process:

Bdrintl.dll was unable to register itself in the system registry.
If this happens, quit the Setup program and do the following:WARNING: If
you use Registry Editor incorrectly, you may cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.


On the Start menu, click Run.
If you are using Windows 95 or Windows 98, type regedit. If you are using
Windows NT or Windows 2000, type regedt32. Click OK.
In Registry Editor, delete the following key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\MSO97.dll

Close the Registry Editor.
Run the Office 97 Setup program again. For additional information about the
Bdrintl.dll error during setup, please see the following article in the
Microsoft Knowledge Base:
162295 OFF97: Err Msg: "Bdrintl.dll Was Unable to Register Itself"

Rename Msaccess.old to Msaccess.exe.
All of your applications should now work.
MORE INFORMATION
The Microsoft Office Small Business Customer Manager, which ships with the
Small Business Tools, is based on a special type of Access 2000 run-time
components. During the installation of the Small Business Tools, the Access
2000 run-time components are installed to the C:\Program Files\Microsoft
Office\Office folder. When you try to install Access 97 on the same
computer, it will try to use the same default folder.

When Access 97 is installed, the Setup program checks for existing
programs. When it finds the Access 2000 version of Msaccess.exe, it does
not install the Access 97 version because newer versions of files are not
overwritten during installation. By renaming the existing Access 2000
run-time components, and then installing Access 97 to a different folder,
you can circumvent this file checking and have Access 97 successfully
installed on the computer.


For Additional Information : Microsoft Knowledge Base Article - 235279

Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[eddie]

Raghu-

I just checked and tried to remove Access 97 or Office 97
and neither is on my computer..........

Any suggestions?

Eddie

 

[Raghu Prakash]

Hi eddie,

Please look into other Microsoft Kb articles :
Microsoft Knowledge Base Article - 304067
http://support.microsoft.com/default.aspx?scid=kb;en-us;304067

Microsoft Knowledge Base Article - 235280
http://support.microsoft.com/default.aspx?scid=kb;en-us;235280

There are two main causes for this error:

You installed Access 97 on a computer that has the Small Business Customer
Manager 2000 installed. For additional information about resolving this
problem, click the article number below to view the article in the
Microsoft Knowledge Base:
235279 ACC2000: "Can't Find the Database You Specified" Error When Starting
Access 97 on Computer with Office 2000 Small Business Tools

You installed Access 2000 on a computer that already has both Access 97
(full version) and an Access 97 run-time application installed. For
additional information about resolving this problem, click the article
number below to view the article in the Microsoft Knowledge Base:
235280 ACC2000: "Can't Find the Database You Specified" Error When Starting
Access 97 After Upgrade to Office 2000

You may also notice that one or both versions of Access are using the wrong
workgroup information file. For additional information about resolving this
problem, click the article number below to view the article in the
Microsoft Knowledge Base:
241230 ACC2000: Workgroup Information File Is Reset to Default System.mdw
After Self-Registration


Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.