Can't Enable Internet Connection

[Doug]

I have a very puzzling situation. My Internet connection
has been working fine for weeks. Now, out of the blue I
can't connect to the internet. I can still connect to
email, I can get my "Live Update" from Norton Antivirus,
I can access information from another computer connected
to my home network, and my kids can acces Instant
Messaging. So I have a good connection. But I can't get
the Internet connection working again.

When I go to "Network Connections", there's an icon
for "Internet Connection" which says it's "disabled". So
I click "enable" - it says it completes the connection,
yet it still shows up as disabled - it won't enable the
connection no matter what I do. I'm assuming this is my
problem, but don't know why it won't enable my connection.

I'm stumped on this one. Any help would be greatly
appreciated.

Thanks.

 

[JR]

Hi Doug,
Try to repair your winsock but first make certain that
you don't have any spyware/parasites on your machine.
Repair winsock tools: http://cexx.org/lspfix.htm
Spyware tools:
Download, install, *update* and run these two programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/ (Remove items
listed in red.)

Additional information at:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Note the security recommendations.

BHOs and Spyware
http://www.generation.net/~hleboeuf/spyware.htm#BHOCOP

Bugs, Glitches & Stuffups:
http://www.mvps.org/inetexplorer/Darnit.htm

Search for common parasites at
http://www.doxdesk.com/parasite/