can't download file - "you need permission"

[sonar1313]

I am trying to download a game file I bought. It is an .exe file. No matter
what folder I try to save it to, even if I try to save to a flash drive, the
computer tells me "You need permission to perform this action." I can "Try
Again" or "Cancel" but Try Again only brings up the same message. I am
running from the administrator account. I have already tried shutting off
User Access Control. How am I supposed to give myself permission to do this?

 

[empathy beard]

It sounds strange, but try:
- Open Internet Explorer
- Select Tools -> Internet Options
- Click Security -> Default Level

Then just "done" your way out. It fixed a similar problem I had.

- empbrd

 

[sonar1313]

Default Level is grayed out....already at that setting I imagine. Tried
lowering the security setting a notch, still no good. Error messages
continue:

"You'll need to provide administrator permission to copy to this file."

ok, so I hit "Continue"...Skip and Cancel just cancel my download

"Windows needs your permission to continue."

again....continue....

then the "you need permission to perform this action" message.

 

[JerryM]

Something to try,

Right click CMD.EXE and select Run as Administrator.
This will put you in the Root directory where you can run your EXE files.

 

[JerryM]

After hitting return, type CD\ and hit return to put you in the Root
directory.

 

[sonar1313]

I can't even download the file let alone run it. I've tried "Run" instead of
"Save" when I click the download link but that literally does nothing.

The download instructions say: "If the file ends in dm.exe, click OPEN.
Otherwise, click SAVE and save it to a place you'll remember later, such as
your desktop."

File does end in dm.exe. I don't know what difference that makes. Not sure
what I'm supposed to do once I get into cmd.exe if I don't even have the file

 

[JerryM]

I think I'm missing something here,

If you click Start, All Programs, and Accessories, you should see CMD.EXE
Right click it and select - Run as Administrator,
Type CD\ to put you in the Root directory where you should be able to use
your EXE files.
BUT
If downloading your file is the problem, type - Download files - on the
search line above the start button.
The file should show up there, where you can double click it to run.

Sorry if this doesn't help

 

[sonar1313]

Can't even download the file - that's the problem. It downloads 99% of the
file, then tells me I need permission, and makes me cancel the
download......even though it seems like I've given permission by clicking
CONTINUE twice.

 

[sonar1313]

Yes, it's my home computer and I'm the admin. I've been trying to download
the program as the admin.....parental controls not an issue.

 

[Gordon]

Can't even download the file - that's the problem. It downloads 99% of
the
file, then tells me I need permission, and makes me cancel the
download......even though it seems like I've given permission by clicking
CONTINUE twice.

So to what location on your HDD are you trying to download this file to?

 

[sonar1313]

I have tried the desktop, various other places in my own user folder
including the Downloads folder, Program Files, and an empty thumb drive.

 

[sonar1313]

Thanks for going through the trouble

I do think it would have worked....but the story already has a happy
ending....someone advised me to just disable virus protection, so I did.
(Cheesy virus protection software that came installed on the computer.) And
it worked. Funny, because it never gave any indication that it was the
anti-virus that was causing my problem.

Thanks to all who offered advice!

 

[Hank Arnold (MVP)]

You *are* going to replace it with another AV program, aren't you? There
are several very good ones (a couple free) out there,,,

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services