can't delete document from print queue

[Guest]

I have XP home edition. Never had trouble with deleting docs in print
queue. Not a new printer or new compputer. Now it locks up and I can't
delete, bBasically shutting down printer. I have hp officejet 5500. I've
turned off and came back next day and the doc is still in the print queue
saying "deleting". Can anyone help me? I'm not networked.

 

[Guest]

maybe deleting the printer might help, then reboot with your printer
unconnected...

driver may have crashed or settings are wrong, so reinstalling the driver
may be necessary.

 

[Richard Urban]

Unplug the printer for about 5 minutes. The memory will clear and the
document will be gone.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Richard Urban]

Sorry! Meant to say:

Unplug the printer from the AC for about 5 minutes. The memory will clear
and the
document will be gone.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!