Can't delete custom forms

[Thomas R. Shannon]

Using Outlook 2003. I'm trying to delete some custom forms that I made but
no longer use. I try to access the form manager:

"Tools"->"Options"->"Other" tab"-> "Advanced" button -> "Custom Forms"
button

I get the following msgbox:

"Unable to display the dialog box. No pages in the property sheet due to
low memory. Close some windows or programs."

I don't have any other windows open and I have plenty of memory. Any ideas
on what's wrong and how to get around this would be helpful. Perhaps the
published forms are saved on the hard drive and can be deleted from there?

Thanks,
Tom S.

 

[Sue Mosher [MVP-Outlook]]

Choose Tools | Options | Other | Advanced Options | Add-in Manager. Click
Install and select the OUTEX.ECF add-in. Repeat with OUTEX2.ECF.

 

[Hollis D. Paul]

I don't have any other windows open and I have plenty of memory. Any ideas
on what's wrong and how to get around this would be helpful. Perhaps the
published forms are saved on the hard drive and can be deleted from there?

You do know that Outlook grabs hold of all available memory if you leave it
running, and not minimized. You then might not have enough left to get the
property sheet. See if it still happens if you minimize it first for a
minute or two.

But, aside from that, you can get to the forms handler by selecting any
folder, right-clicking it, choose Properties, and select the forms tab of the
properties panel. Click the manage button and there you are.

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA

 

[Thomas R. Shannon]

there?

But, aside from that, you can get to the forms handler by selecting any
folder, right-clicking it, choose Properties, and select the forms tab of the
properties panel. Click the manage button and there you are.

Thanks for the response.

My folder properties dialog doesn't have a forms tab. Only "General",
"Homepage" and "Autoarchive". Perhaps I'm missing a setting which allows me
access to the forms (although I did create and publish them with the current
profile)?

Tom S.

 

[Hollis D. Paul]

My folder properties dialog doesn't have a forms tab. Only "General",
"Homepage" and "Autoarchive". Perhaps I'm missing a setting which allows me
access to the forms (although I did create and publish them with the current
profile)?

You aren't clicking on a folder. You are clicking on the mailbox. What do
you get when you click on a folder *WITHIN* the mailbox?

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA

 

[Hollis D. Paul]

Perhaps I'm missing a setting which allows me
access to the forms (although I did create and publish them with the current
profile)?

And don't come back saying my sync folder's properties don't have a folder tab
either. Those things are special objects that just look like folders.

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA

 

[Thomas R. Shannon]

You aren't clicking on a folder. You are clicking on the mailbox. What do
you get when you click on a folder *WITHIN* the mailbox?

I'm sorry but I don't have a clue here. I right click on my "Tasks" object
and there's a properties menu there. I thought this was a folder. The help
file calls it the "Tasks folder". On the "General" page within that
properties dialog there is even a button labeled "Folder size" which gives
me the size of the collection of items within the "Tasks" object. Within
the "Tasks" object there is a listing of task items but right clicking on
these gives me no "properties" menu. If I'm not supposed to be right
clicking on the "Tasks" object of the "Personal Folders" object, what am I
supposed to be looking at. I'm sorry but I'm a little slow and sometimes
you need to spell it out.

Tom S.

 

[Hollis D. Paul]

I'm sorry but I don't have a clue here. I right click on my "Tasks" object
and there's a properties menu there. I thought this was a folder. The help
file calls it the "Tasks folder". On the "General" page within that
properties dialog there is even a button labeled "Folder size" which gives
me the size of the collection of items within the "Tasks" object. Within
the "Tasks" object there is a listing of task items but right clicking on
these gives me no "properties" menu. If I'm not supposed to be right
clicking on the "Tasks" object of the "Personal Folders" object, what am I
supposed to be looking at. I'm sorry but I'm a little slow and sometimes
you need to spell it out.

Are you sure you have the Office component Outlook open, and not Outlook
Express, which is an entirely different program?

Assuming it is the real Outlook from Office, then you should have a panel on
the left ladled Folder List. And if you click the folder button down on the
bottom, does it then show 'Folder List'? Can you get to that spot.

If yes, under the mailbox, you should see a tree of objects with labels like
Calendar, Contacts, Drafts, Inbox, Journal, and Tasks, among others. Is it the
Tasks folder in that list that you have right-clicked and pulled up the
properties panel? In that properties panel, what other tabs are there?

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA

 

[Thomas R. Shannon]

If yes, under the mailbox, you should see a tree of objects with labels like
Calendar, Contacts, Drafts, Inbox, Journal, and Tasks, among others. Is it the
Tasks folder in that list that you have right-clicked and pulled up the
properties panel? In that properties panel, what other tabs are there?

Just in case there's a difference between versions, here's what the About
Microsoft Outlook entry in the help menu says about my installation:

Microsoft Outlook 2003 (11.5608.5703)
Part of Microsoft Outlook Professional Edition 2003
Copyright 1995-2003 Microsoft Corporation. All rights reserved.

The tasks folder is, indeed, from the tree widget you describe. There are 3
tabs in the properties dialog: "General", "Home Page" and "AutoArchive".
No "Forms" tab.

Thanks, again.

Tom S.

 

[Sue Mosher [MVP-Outlook]]

You can also get to the forms manager through Tools | Options | Other |
Advanced Options | Manage Forms.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Hollis D. Paul]

The tasks folder is, indeed, from the tree widget you describe. There are 3
tabs in the properties dialog: "General", "Home Page" and "AutoArchive".
No "Forms" tab.

Hmmmmmmm. We certainly are on the same version of Outlook. What services do
you have in your mail profile? Is an Exchange service defined there? Did you
do a complete install of Outlook?

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA

 

[Thomas R. Shannon]

Choose Tools | Options | Other | Advanced Options | Add-in Manager. Click
Install and select the OUTEX.ECF add-in. Repeat with OUTEX2.ECF.

That did it. Thanks very much.

Tom S.

 

[Thomas R. Shannon]

Hmmmmmmm. We certainly are on the same version of Outlook. What services do
you have in your mail profile? Is an Exchange service defined there? Did you
do a complete install of Outlook?

Dear Hollis. Sue's solution at the top of the thread solved the problem.
Thanks allot for your trouble. This thing was driving me nuts.

Tom S.