Can't delete corrupt file

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After loading Turbo Tax a couple of weeks ago, I started getting an error
when trying to open Outlook 2003. It stated that a file ID_011.dpc was
corrupt. I tried to reinstall over Outlook and even tried to uninstall
Outlook, but every time it came to that one file, everything would stop.
Finally, I deleted everything except the file, and renamed the folder that it
was in. This allowed me to reinstall Outlook with no problem.

The problem I have now is that I cannot delete this corrupt file that is in
a folder by itself. Everytime I start my computer, check disk runs and finds
no problems. Yet, when I try to delete, rename, or restore over the corrupt
file, it tells me I cannot delete the file because it is corrupted and
unreadable. How can I get rid of this unnecessary file?
 
In
racerl1 said:
The problem I have now is that I cannot delete this corrupt file that
is in a folder by itself. Everytime I start my computer, check disk
runs and finds no problems. Yet, when I try to delete, rename, or
restore over the corrupt file, it tells me I cannot delete the file
because it is corrupted and unreadable. How can I get rid of this
unnecessary file?

Pound on the F8 key during boot to access safe mode without networking and
delete it in there. That should, I hope, take care of it.

Galen

--

"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes
 
Thanks for your response. When I choose Safe Mode, a lot of text scrolls on
the screen, and then it freezes up. After several minutes it restarts
normally, and I cannot delete the file. I tried Safe Mode with Command
Prompt, but I was unable to delete the file that way also. Any other
suggestions?
 
In
Thanks for your response. When I choose Safe Mode, a lot of text
scrolls on the screen, and then it freezes up. After several minutes
it restarts normally, and I cannot delete the file. I tried Safe
Mode with Command Prompt, but I was unable to delete the file that
way also. Any other suggestions?

Well... That's interesting... The other suggestion is to open up your CD
drive, insert the XP CD, reboot with it in there, and then enter the repair
console and delete the file through there. The recovery console has a help
function. You can read about it here:

http://support.microsoft.com/kb/314058/EN-US/

There is a delete function.

Galen
--

"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes
 
That didn't delete the file either. It allowed me to move the folder the
file is in into the Windows folder. When I tried to delete it in the repair
console, it told me the delete function failed. I am able to move the folder
around, but not the file. I cannot delete the folder, though. I tried that
in repair console and couldn't because the folder was not empty.
 
In
That didn't delete the file either. It allowed me to move the folder
the file is in into the Windows folder. When I tried to delete it in
the repair console, it told me the delete function failed. I am able
to move the folder around, but not the file. I cannot delete the
folder, though. I tried that in repair console and couldn't because
the folder was not empty.

Silly question but have you tried to run CHKDSK?

Galen
--

"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes
 
Yes, I have run chkdsk several times. It has been happening automatically
every time I turn on my computer, but it doesn't find any errors.
 
In
Yes, I have run chkdsk several times. It has been happening
automatically every time I turn on my computer, but it doesn't find
any errors.

This is a good one :)

Okay... Try this:

Go to the recovery console again and run CHKDSK from there but run it with
the following switches /p /r so the command would be "chkdsk /p /r" That
should take a little while to run. Let it finish though and when you're done
try to remove the directory with the "rmdir <path to folder>" command. I'm
not sure if it wouldn't allow you to remove the directory because you were
using the DEL command or if it was just a system error. If you still can't
get rid of it try, after the disk check, "del <path to file/file name>" and
see if that helps. Seeing as you seem able to move or alter this in some way
it might be easier to move the file to the C: directory so that you don't
have to worry about the path.

Galen
--

"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes
 
I ran the chkdsk the way you explained. Afterwards, I tried the rmdir, and
received the message "Access is denied". I also tried del, and received
"Access id denied". It didn't even let me change to the directory where the
file was located. When I tried cd, I received the same "Access is denied".
I tried to delete it once I opened Windows back up, and received the old
corrupt and unreadable message.
 
In
I ran the chkdsk the way you explained. Afterwards, I tried the
rmdir, and received the message "Access is denied". I also tried
del, and received "Access id denied". It didn't even let me change
to the directory where the file was located. When I tried cd, I
received the same "Access is denied". I tried to delete it once I
opened Windows back up, and received the old corrupt and unreadable
message.

Curiouser and curiouser... You could give the Move On Boot application a
try, that's helped other's in the past. Someone posted a link to it for you.
I'm running out of options and can't seem to find any other solutions. I
don't suppose that ownership matters but why not try that if the move on
boot option doesn't work.

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q308421

Galen
--

"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes
 
MoveOnBoot didn't work. It failed because the file was corrupt. I assigned
ownership of the folder. (This wasn't an option of the file - it just listed
MoveOnBoot on a seperate tab.) I went back into repair console and tried
rmdir. I received the message that the folder was not empty. I tried to
delete the file and got the message that the file was corrupt. I even ran
back through the chkdsk /p /r again before trying, but it didn't make a
difference.
 
In
How do I do this? I have XP?

You'll need to make a special boot disk that has NTFS support probably
unless you opted to format the drive with FAT32 while installing it. You can
get such disks from www.bootdisk.com and there's directions there as well.

Galen
--

"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes
 
I have been trying to work on this all day, but unfortunately, I don't know
enough to make this work. I was unable to find a download for a boot disk
with NTFS support. I tried numerous Win 98 boot disks, and none of them let
me navigate away from the a: drive. (invalid drive). The only mention of
NTFS was for a download that allowed me to view and copy NTFS files. There
was no option to delete or get to a DOS prompt. I'm sorry this is taking so
much of your time, and I truly appreciate your efforts. Can you be more
specific about the download that I need?
 
In
Can you be more
specific about the download that I need?

Here's the Microsoft site with the boot disks:
http://support.microsoft.com/?kbid=310994

This one here also appears to have NTFS support:
http://www.amparo.com.ru/silver_disk_eng.htm

Galen
--

"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes
 
Thanks for the links. I downloaded from the Microsoft site, and started with
the disks. They did the same thing as when I started up with the Windows
disk. I tried repair console again and received the Access Denied message
when I tried to get to the folder.
 

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