can't create a rule

[Guest]

I've just migrated my Outlook data to a new laptop. I want to duplicate the
rules I had on my old laptop, but when I open Rules and Alerts, the New Rule
buttons are all grayed out. How do I activate this?

 

[Judy Gleeson \(MVP Outlook\)]

Have you set up an email account yet? Until you do, no rules.


I hope this is what you needed.

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au

 

[Guest]

Yes, Judy, I had already created two accounts, and was receiving mail from
both (they were the accounts I'd had on the old laptop).

Strangely, today when I logged back in to my email, I could create rules and
edit the ones I had created on the old laptop. Stranger still, the old ones
no longer worked, so I ended up copying them and deleting the originals. Then
the "new" rules worked just fine.

Migrating my files and settings was a long strange trip that consumed most
of my weekend, but everything seems to be working now.

Thank you for your reply.