Can't copy user profile

G

Guest

Hi all,

I am trying to move all the user profiles from the C: to D:
http://support.microsoft.com/kb/q214636/

However, i got problem moving some of the user profiles, the "All users" and
"backup exec"(for my backup software services) always shows an error when i
tried to move them. The error message is "The "UserClass.dat" are in use,
can't copy". I did a restart of the computer but i still can't copy them.

Cheers
 
J

Jerold Schulman

Hi all,

I am trying to move all the user profiles from the C: to D:
http://support.microsoft.com/kb/q214636/

However, i got problem moving some of the user profiles, the "All users" and
"backup exec"(for my backup software services) always shows an error when i
tried to move them. The error message is "The "UserClass.dat" are in use,
can't copy". I did a restart of the computer but i still can't copy them.

Cheers

Boot the Recovery Console, tip 2037 and links in the 'Tips & Tricks' at http://www.jsiinc.com
and tip 2615 and copy them from there.


Jerold Schulman
Windows Server MVP
JSI, Inc.
http://www.jsiinc.com
 
G

Guest

Hi Jerold,

Thank you very much for your reply, but i am not able to use the recovery
console since, i can only access the server through Terminal service, because
it is in another country. What other option do i have? I know how to change
the location of the C:\Documents and Settings directory without using the
Recovery Console, but my problem is i can't copy some files from C: to D:.

If you use the Recovery Console to change the location, will it copy the
files for you as well? e.g from C: to D:
or you still have to copy it manual?

Cheers
 
J

Jerold Schulman

You use the RC to copy, not change the location.

You could create a startup script that does it.



Hi Jerold,

Thank you very much for your reply, but i am not able to use the recovery
console since, i can only access the server through Terminal service, because
it is in another country. What other option do i have? I know how to change
the location of the C:\Documents and Settings directory without using the
Recovery Console, but my problem is i can't copy some files from C: to D:.

If you use the Recovery Console to change the location, will it copy the
files for you as well? e.g from C: to D:
or you still have to copy it manual?

Cheers


Jerold Schulman
Windows Server MVP
JSI, Inc.
http://www.jsiinc.com
 
G

Guest

HI Jerold,

Thank for you info, i have never create a startup script. How can i create
one and what syntax do i have to use in order to make it execute RC and copy
the file?


Cheers
 
D

Dave Patrick

You boot from your install media to start the RC. To start the Recovery
Console, start the computer from the Windows 2000 Setup CD or the Windows
2000 Setup floppy disks. If you do not have Setup floppy disks and your
computer cannot start from the Windows 2000 Setup CD, use another Windows
2000-based computer to create the Setup floppy disks. Press ENTER at the
"Setup Notification" screen. Press R to repair a Windows 2000 installation,
and then press C to use the Recovery Console. The Recovery Console then
prompts you for the administrator password. If you do not have the correct
password, Recovery Console does not allow access to the computer. If an
incorrect password is entered three times, the Recovery Console quits and
restarts the computer. Note If the registry is corrupted or missing or no
valid installations are found, the Recovery Console starts in the root of
the startup volume without requiring a password. You cannot access any
folders, but you can carry out commands such as chkdsk, fixboot, and fixmbr
for limited disk repairs. Once the password has been validated, you have
full access to the Recovery Console, but limited access to the hard disk.
You can only access the following folders on your computer: drive root,
%systemroot% or %windir%


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| HI Jerold,
|
| Thank for you info, i have never create a startup script. How can i
create
| one and what syntax do i have to use in order to make it execute RC and
copy
| the file?
|
|
| Cheers
|
| "Jerold Schulman" wrote:
|
| >
| > You use the RC to copy, not change the location.
| >
| > You could create a startup script that does it.
| >
| >
| >
| > On Sat, 1 Jan 2005 19:11:03 -0800, "Roy T"
| >
| > >Hi Jerold,
| > >
| > >Thank you very much for your reply, but i am not able to use the
recovery
| > >console since, i can only access the server through Terminal service,
because
| > >it is in another country. What other option do i have? I know how to
change
| > >the location of the C:\Documents and Settings directory without using
the
| > >Recovery Console, but my problem is i can't copy some files from C: to
D:.
| > >
| > >If you use the Recovery Console to change the location, will it copy
the
| > >files for you as well? e.g from C: to D:
| > >or you still have to copy it manual?
| > >
| > >Cheers
| > >
| > >"Jerold Schulman" wrote:
| > >
| > >> On Fri, 31 Dec 2004 23:57:01 -0800, "Roy T"
| > >>
| > >> >Hi all,
| > >> >
| > >> >I am trying to move all the user profiles from the C: to D:
| > >> >http://support.microsoft.com/kb/q214636/
| > >> >
| > >> >However, i got problem moving some of the user profiles, the "All
users" and
| > >> >"backup exec"(for my backup software services) always shows an error
when i
| > >> >tried to move them. The error message is "The "UserClass.dat" are
in use,
| > >> >can't copy". I did a restart of the computer but i still can't copy
them.
| > >> >
| > >> >Cheers
| > >>
| > >> Boot the Recovery Console, tip 2037 and links in the 'Tips & Tricks'
at http://www.jsiinc.com
| > >> and tip 2615 and copy them from there.
| > >>
| > >>
| > >> Jerold Schulman
| > >> Windows Server MVP
| > >> JSI, Inc.
| > >> http://www.jsiinc.com
| > >>
| >
| >
| > Jerold Schulman
| > Windows Server MVP
| > JSI, Inc.
| > http://www.jsiinc.com
| >
 
Joined
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problem is that userclass.dat is locked by system.exe, killing the handle will cause server to BSoD.

solution is in regedit go to HKEY_USERS, find the user's SID (PSGETSID from sysinternals) and unload the hive - this will free up the locked profile and allow deleting the profile.

(UPHClean utility does not help here, issue exist on server with UPHClean installed)
 
Last edited:

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