Can't Connect To Network Printer

D

Don

I have Vista on my HP notebook and I want to connect to the HP laser
printer on my WinXP Pro desktop computer. When I try to connect with
the desktop printer I keep getting a message that the local spooler is
down. I have sharing turned on. Do I need to install a Vista
compatible driver on my desktop machine? If you can help, thanks.
 
M

Malke

Don said:
I have Vista on my HP notebook and I want to connect to the HP laser
printer on my WinXP Pro desktop computer. When I try to connect with
the desktop printer I keep getting a message that the local spooler is
down. I have sharing turned on. Do I need to install a Vista
compatible driver on my desktop machine? If you can help, thanks.

Yes, you need to install Vista drivers for the printer on the Vista machine.
This assumes that you have successfully transferred files between the two
machines (both ways) and therefore your sharing is set up correctly. If you
*haven't* set up your sharing correctly, see below for tips.

Excellent, thorough, yet easy to understand article about File/Printer
Sharing in Vista. Includes details about sharing printers as well as files
and folders:

http://technet.microsoft.com/en-us/library/bb727037.aspx

For XP, start by running the Network Setup Wizard on all machines (see
caveat in Item A below).

Problems sharing files between computers on a network are generally caused
by 1) a misconfigured firewall or overlooked firewall (including a stateful
firewall in a VPN); or 2) inadvertently running two firewalls such as the
built-in Windows Firewall and a third-party firewall; and/or 3) not having
identical user accounts and passwords on all Workgroup machines; 4) trying
to create shares where the operating system does not permit it.

A. Configure firewalls on all machines to allow the Local Area Network (LAN)
traffic as trusted. With Windows Firewall, this means allowing File/Printer
Sharing on the Exceptions tab. Normally running the Network Setup Wizard on
XP will take care of this for those machines.The only "gotcha" is that this
will turn on the XPSP2 Windows Firewall. If you aren't running a
third-party firewall or have an antivirus/security program with its own
firewall component, then you're fine. With third-party firewalls, I
usually configure the LAN allowance with an IP range. Ex. would be
192.168.1.0-192.168.1.254. Obviously you would substitute your correct
subnet. Refer to any third party security program's Help or user forums for
how to properly configure its firewall. Do not run more than one firewall.
DO NOT TURN OFF FIREWALLS; CONFIGURE THEM CORRECTLY.

B. For ease of organization, put all computers in the same Workgroup. This
is done from the System applet in Control Panel, Computer Name tab.

C. Create matching user accounts and passwords on all machines. You do not
need to be logged into the same account on all machines and the passwords
assigned to each user account can be different; the accounts/passwords just
need to exist and match on all machines. DO NOT NEGLECT TO CREATE
PASSWORDS, EVEN IF ONLY SIMPLE ONES. If you wish a machine to boot directly
to the Desktop (into one particular user's account) for convenience, you
can do this. The instructions at this link work for both XP and Vista:

Configure Windows to Automatically Login (MVP Ramesh) -
http://windowsxp.mvps.org/Autologon.htm

D. If one or more of the computers is XP Pro or Media Center, turn off
Simple File Sharing (Folder Options>View tab).

E. Create shares as desired. XP Home does not permit sharing of users' home
directories or Program Files, but you can share folders inside those
directories. A better choice is to simply use the Shared Documents folder.
See the first link above for details about Vista sharing.

F. After you have file sharing working (and have tested this by exchanging a
file between all machines), if you want to share a printer connected
locally to one of your computers, share it out from that machine. Then go
to the printer mftr.'s website and download the latest drivers for the
correct operating system(s). Install them on the target machine(s). The
printer should be seen during the installation routine. If it is not,
install the drivers and then use the Add Printer Wizard. In some instances,
certain printers need to be installed as Local printers but that is outside
of this response.

Malke
 
P

Patrick C

Don, I had a similar problem and after doing a Google search found the
following;

"Go to Control Panel. Choose printer. Then choose Add Printer.

ChooseAdd a local printer. Click on Create a new port. The default in the
drop down box is Local Port. Do not change that. Click Next.

A dialogue box will appear asking for you to enter a port name. Type in the
\\computer name\printer name ie. My computer's name is basement and the
printer name is EpsonSty so I typed in \\basement\epsonsty"

Hope it helps.
 

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