Cant connect to internet

[Natalie]

I have a brand new Inspiron 1521 - plugged the internet cable in and it won't
connect to the internet or the network! Any suggestions? The Inspiron has
Vista, Broadcom Integrated controller and my internet is broadband cable ,
(its a satellite type connection, i don't use a modem and i don't use a
router)
On my other 3 computers, i plug the internet cable in and the internet is up
and running.
I tried pinging and i get a 169.254.... number. But it says local access
only.
Any help, suggestions, links, whatever i'll take it
Thank you!
Natalie

 

[Robert L. \(MS-MVP\)]

169.254 is the problem. It could be the incompatible issue. This link may
help.

Vista incompatible issues
Vista Incompatible issues. 1. Some switches or routers may not
compatible with Vista – Solutions: upgrade the firmware, disable the IPv6,
re-configure the ...
www.chicagotech.net/vista/vistacompatible.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[DJT]

169.254 is the problem. It could be the incompatible issue. This link may
help.

Vista incompatible issues
Vista Incompatible issues. 1. Some switches or routers may not
compatible with Vista – Solutions: upgrade the firmware, disable the IPv6,
re-configure the ...
www.chicagotech.net/vista/vistacompatible.htm

You don't have the latest update ofCommodo Firewall installed do you.

I had a similar problem when the last update occured. I had to remove
commodo Firewall for the network connection to work.

DJT