cant connect to internet after install and scan

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

last nignt i installed windows defendre beta 2 on my daughters laptop after
she had a spyware problem come up it scaned and removed some spyware but now
she has no conection to my broad band network.( my other computer is
conecting just fine.)help please
 
This is usually caused by disruption to the winsock stack because of removal
of the malware.

With XP and Service Pack 2, the fix is quite simple--go to a command prompt
and type:

netsh winsock reset

and hit enter.

Then restart.

If you don't have Service pack 2, or if you have Windows 2000--use this KB
article as a guide:

http://support.microsoft.com/kb/811259

This article is brand new, and includes a feature called "guided
help"--which I've never tried. If you do use this article and use the
guided help feature, I'd love to hear your feedback on it.
 

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