Can't close word

[Marilyn Henry]

I write a document in Word, and try to send it as an email but after I click
'send to,' nothing happens, and I cannot close Word because it wants me to
finishing sending the email, which I so badly wish to do, but there is no
where to enter the address. No other windows are open and I am stuck. I have
to turn off the computer to get Word to close. This process has worked for
me in the past, but now it snags up the system. Sending mail this way works
intermittently. Any ideas?

 

[neil154]

The first thing I would check is your default email program - If you are
using IE7 Tool > internet options > programs then check to make sure your
email program is shown correctly. If that doesn't work then hit
ctrl/Alt/Delete to see what programs are running and if some has stopped
running. If programs have stoipped try closing the stopped programs.

If you start your machine and go directly to write the email and then send
does it work always, sometimes or not at all. If it always works then it
might be that some other program that you are using before you start youe
email process is interfering.