Can't change margins

[Diane]

I used word to do a brochure, 3 columns and changed the margins.
I cannot change back to a regular word document using the reverse method.
All I can get is a word document with skewed margins that can't be moved.
If I try and set regular default, I get Rt margin to large...
Please help!!!

 

[garfield-n-odie [MVP]]

Guessing you have Word 2003 or earlier...

Does this occur in only one particular document? If yes, then open the
document, and click on Format | Columns | One | Apply to: Whole document
| OK. Even if "One" already appears to be selected, click on it anyway.

Or does this occur in all new documents? If yes, then locate and open
your Normal.dot file as described in Method 1 in
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm . Click on
Format | Columns | One | Apply to: Whole document | OK. Even if "One"
already appears to be selected, click on it anyway. Type a character or
two and delete what you just typed. Save the Normal.dot file and close it.