Can't access Business Contact History in my Business Contact Manag


G

Guest

Frequently when I log into my Business Contact Manager database to check on
the recent communiqués with a customer, all I see are the emails which are in
my current Inbox, instead of the emails sent to that entry. What is causing
this? How can I solve this problem?
 
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L

Luther

The Outlook form cache is probably corrupt. Shutdown Outlook and try
deleting everything in C:\Documents and Settings\<user_login>\Local
Settings\Application Data\Microsoft\FORMS.

Also, if you haven't, update your Outlook patches, service packs, and
upgrade to BCM v2.
 
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R

Raul

Check if Buisness Tools are avaliable else enable it under help > about
Microsoft Outlook > Disabled items.Also search for Outlook.box and rename it
to Outlook.old
 

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