Canon Pixma IP400R

[Trevor]

Printer will print on paper, but I am trying to print onto a printable CD.
It drwas the CD into the printer, says it's printing but ejects it blank.

I am at a loss as to what to try next?

 

[Paul Heslop]

Printer will print on paper, but I am trying to print onto a printable CD.
It drwas the CD into the printer, says it's printing but ejects it blank.

I am at a loss as to what to try next?

are you using the supplied software? I'm just wondering if you have
actually set the software to print to disc rather than paper or such.

 

[zakezuke]

Printer will print on paper, but I am trying to print onto a printable CD.
It drwas the CD into the printer, says it's printing but ejects it blank.

I am at a loss as to what to try next?

My first guess would be tray not being reflective enough. Second guess
you are inserting the tray as far as it can go... match the arrows on
the tray to the printer, this helps. Third guess... there is some
slippage between the tray and inserting, try using your finger to
insert the tray while the wheels are turning, try to feel when the
wheels start and stop turning and nudge accordingly.

Basicly, if the printer doesn't see those reflective squares 5.5mm x
5.5mm it will abort printing. You don't have to be spot on accurate
inserting the tray, but any of the above would affect it's ability to
see the squares.

I'm going to assume you are from europe and not the states and have a
printer which was shipped with CD support. If not, then the printer it
self might not be set to print onto CDs, or rather set to the Americas
letter paper without cd printing support.

 

[Davy]

Check the tray, there should be 4 silver reflection tabs on the top
side, three small and one larger one towards the middle, two of
which should be visible underneath. Ensure they are not clogged or
missing 'might' help.

Davy

 

[Trevor]

I don't recall having to set the software to print to dosc - I have used it
many times with no probs - it's the supplied canan software

 

[Trevor]

My first guess would be tray not being reflective enough. Second guess
you are inserting the tray as far as it can go... match the arrows on
the tray to the printer, this helps. Third guess... there is some
slippage between the tray and inserting, try using your finger to
insert the tray while the wheels are turning, try to feel when the
wheels start and stop turning and nudge accordingly.

Basicly, if the printer doesn't see those reflective squares 5.5mm x
5.5mm it will abort printing. You don't have to be spot on accurate
inserting the tray, but any of the above would affect it's ability to
see the squares.

I'm going to assume you are from europe and not the states and have a
printer which was shipped with CD support. If not, then the printer it
self might not be set to print onto CDs, or rather set to the Americas
letter paper without cd printing support.

Yes. England. Will give this a try - thanks

 

[Trevor]

They are not clogged - I have cleaned them. I set the teay with arrows
pointing towards each other. The printer pulled in the tray and after 30
secs, then expelled it without printing.

 

[Paul Heslop]

I don't recall having to set the software to print to dosc - I have used it
many times with no probs - it's the supplied canan software

ah, you have already used it, so the problem is recent?

 

[zakezuke]

They are not clogged - I have cleaned them. I set the teay with arrows
pointing towards each other. The printer pulled in the tray and after 30
secs, then expelled it without printing.

There is also a LED which you can spot on the printhead assembly....
left sort of on the outside of the printhead holder, silver case if I
remember correctly.

Again IIRC... there is a triangluar upon triangular piece of plastic on
the lid to access the cartridges which depresses a black microswitch
located sort of to the right along the flat part between the opening
and the right side of the printer, sort of tward the rear. I wedged a
spanner, 8mm or 10mm, so the printer would think the lid was closed.

Anyways... The LED should be illuminated at one point. The tray does
an in and out motion first taking the cue from the middle front sensor,
look at the pair... the most inside one... 12mm from the right if i'm
remembering correctly. after much in and out motions it will do a side
to side sweep. My memory is kinda vague but i'm sure for the side to
side sweep the LED is illuminated and operational. If no side to side
sweep well... we can assume it's not seeing that sensor. Regardless
observing this process and posting here the result might help one of us
troubleshoot the issue.

 

[Trevor]

I have been using it occasionally for around a year, but I have a black and
whiter printer for 99% of my use, so only use it occasionally for colour
printing and even less often for CD printing, but it always worked in the
past. How about uninstalling and reinstalling the software?

 

[Trevor]

There is also a LED which you can spot on the printhead assembly....
left sort of on the outside of the printhead holder, silver case if I
remember correctly.

Again IIRC... there is a triangluar upon triangular piece of plastic on
the lid to access the cartridges which depresses a black microswitch
located sort of to the right along the flat part between the opening
and the right side of the printer, sort of tward the rear. I wedged a
spanner, 8mm or 10mm, so the printer would think the lid was closed.

Anyways... The LED should be illuminated at one point. The tray does
an in and out motion first taking the cue from the middle front sensor,
look at the pair... the most inside one... 12mm from the right if i'm
remembering correctly. after much in and out motions it will do a side
to side sweep. My memory is kinda vague but i'm sure for the side to
side sweep the LED is illuminated and operational. If no side to side
sweep well... we can assume it's not seeing that sensor. Regardless
observing this process and posting here the result might help one of us
troubleshoot the issue.

Unfortunately I have to go away for 4 days now, but thanks for your help, I
hope to give this a try on Thursday.

 

[Paul Heslop]

I have been using it occasionally for around a year, but I have a black and
whiter printer for 99% of my use, so only use it occasionally for colour
printing and even less often for CD printing, but it always worked in the
past. How about uninstalling and reinstalling the software?

I would certainly consider it Trevor. Then you would be starting from
scratch

 

[Trevor]

I would certainly consider it Trevor. Then you would be starting from
scratch

Have done that to ne effect.

 

[Paul Heslop]

Have done that to ne effect.

Thing is 'm not too sure about how similar our machines are with yours
being wireless. did you check for the silver squares someone
suggested? I was also wondering what happens if you change the print
quality when (trying) printing to discs.