Canon ImageClass MPC600f insatllation problems

[Guest]

I've had to install a Canon MPC600f on to a WinXP Pro system through the USB Port. Every time I plug the usb cable in it comes up with unknown device and none of the drivers (from the canon site) work for this device - and the setup software will not continue until it is able to detect the device. Has anyone come across this problem? I can not add the printer on an LPT port as the computer does not have one so USB is my only optio

Thanks in advanc
-DM

 

[Mary Sauer]

How to Troubleshoot Unknown Devices Listed in Device Manager
http://support.microsoft.com/default.aspx?scid=kb;en-us;314464&Product=winxp

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

I've had to install a Canon MPC600f on to a WinXP Pro system through the USB Port.

Every time I plug the usb cable in it comes up with unknown device and none of the
drivers (from the canon site) work for this device - and the setup software will not
continue until it is able to detect the device. Has anyone come across this problem?
I can not add the printer on an LPT port as the computer does not have one so USB is
my only option