cannot use add hardware

[Dex]

Add Hardware thinks I'm installing a device and will not
let me run it to try and install a new device. How can I
stop the false installation

 

[Mike]

What hardware are you trying to install?

 

[Guest]

A Jukebox FM Recorder - a hard disc music player using USB

 

[Mike]

USB devices require that drivers and support software are loaded BEFORE the
device is connected to the USB port.. any attempt to get XP to recognize USB
hardware through add/remove hardware will fail as long as drivers are not
present..

 

[Guest]

Thanks, but how do I resolve the current problem and end
the busy Add Hardware message