cannot start windows XP

[Guest]

I have the same problem

<Subject: XP shutsdown immediately after startup 1/27/2006 4:20 AM PST
posted By: Richard >
Precisely:
<
- When I start Windows, the system starts to shutdown straight away
with the "NT authority\system - Remote Procedure Call Service was
terminated unexpectedly" countdown message. I can stop this with the
command prompt. (I had this problem with the Blaster virus, but that
was pre service pack 2, and on a different machine.) The same thing
happens when starting in safe mode.

- A full virus scan with an up-to-date Avast reveals no virus. The
Microsoft Malicious Software Removal Tool run from CD reveals nothing.
I've even run the Symantec Blaster and Sasser removal tools. No luck
there, either.

- I have no taskbar or start button.

- My internet dialup connection is missing, so can't connect.

- System Restore doesn't work. When trying to run it, I get the message
"System restore is not able to protect your computer...". And it
doesn't work in Safe Mode with command prompt.

- The system takes several minutes to start up - long stall on the
"Windows is starting up" screen.

I have Windows XP, Service Pack 2 - does anyone have any ideas!>

PLEASE HELP

 

[Ron Martell]

I have the same problem

<Subject: XP shutsdown immediately after startup 1/27/2006 4:20 AM PST
posted By: Richard >
Precisely:
<
- When I start Windows, the system starts to shutdown straight away
with the "NT authority\system - Remote Procedure Call Service was
terminated unexpectedly" countdown message. I can stop this with the
command prompt. (I had this problem with the Blaster virus, but that
was pre service pack 2, and on a different machine.) The same thing
happens when starting in safe mode.

- A full virus scan with an up-to-date Avast reveals no virus. The
Microsoft Malicious Software Removal Tool run from CD reveals nothing.
I've even run the Symantec Blaster and Sasser removal tools. No luck
there, either.

- I have no taskbar or start button.

- My internet dialup connection is missing, so can't connect.

- System Restore doesn't work. When trying to run it, I get the message
"System restore is not able to protect your computer...". And it
doesn't work in Safe Mode with command prompt.

- The system takes several minutes to start up - long stall on the
"Windows is starting up" screen.

I have Windows XP, Service Pack 2 - does anyone have any ideas!>

PLEASE HELP

Download HiJackThis (free) from
http://www.aumha.org/freeware/freeware.php#hjt

Run it and save the log file that it creates.
Post the log file together with your comments as above to the
HiJackThis forum at http://forum.aumha.org/viewforum.php?f=30

If you would rather you could email the log file to me as an
attachment using the address on this posting. I am not an expert on
these logs, which is why I suggested the Aumha forum, but I can
identify many of the more common problems.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."