cannot start pc win2000 prof

G

Guest

i deleted msm, i cannot use pc my. when i on the pc, the counter will stop
half way which is on the white screen with the 2k logo. however, i can use
the save mode to do an anti virus scan (no virus). the pc is connected with
only the mouse/keyboard and monitor. pls help-tks
 
D

Dave Patrick

As always you'll want to check Event Viewer and Device Manager for errors
and or non-starting devices and also include the details of exactly what was
deleted.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|i deleted msm, i cannot use pc my. when i on the pc, the counter will stop
| half way which is on the white screen with the 2k logo. however, i can use
| the save mode to do an anti virus scan (no virus). the pc is connected
with
| only the mouse/keyboard and monitor. pls help-tks
 
G

Guest

Dave,
many thanks. can you please explain how to get to Event Viewer and an
example how to use the info to solve it. Look forward for your response-tks
 
M

Mark V

In said:
Dave,
many thanks. can you please explain how to get to Event Viewer and

Start, Help (Index), "Event Viewer, finding"
an example how to use the info to solve it. Look forward for your
response-tks

Dave Patrick said:
As always you'll want to check Event Viewer and Device Manager
for errors and or non-starting devices and also include the
details of exactly what was deleted.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|i deleted msm, i cannot use pc my. when i on the pc, the
|counter will stop
| half way which is on the white screen with the 2k logo.
| however, i can use the save mode to do an anti virus scan (no
| virus). the pc is connected
with
| only the mouse/keyboard and monitor. pls help-tks
 
D

Dave Patrick

Start|Run|eventvwr.msc

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Dave,
| many thanks. can you please explain how to get to Event Viewer and an
| example how to use the info to solve it. Look forward for your
response-tks
 
G

Guest

many tks and found Event Viewer(EV)
under EV its application branch has the following
Xerror(red circle) 10/21/04 ...time.....Microsoft Window Media Player ....
Xerror MsiInstaller........ 1000
Warning(yellow) ...............................MsiInstaller ....... 1001

and there are many similar errors

under EV its System branch has the foll
Xerror (red circle) ...11/9/04 .............DCOM ................10003
and there are many such errors

Now, what shall I do next?. Really need your help pls, tks
 
D

Dave Patrick

When you view the logged events in Event Viewer in the upper right corner,
third button down is a copy to clipboard, then you can paste in the body of
a reply message.

Please do so for each of the different system events since last pc restart
so we can see all of the event detail.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| many tks and found Event Viewer(EV)
| under EV its application branch has the following
| Xerror(red circle) 10/21/04 ...time.....Microsoft Window Media Player
.....
| Xerror MsiInstaller........
1000
| Warning(yellow) ...............................MsiInstaller ....... 1001
|
| and there are many similar errors
|
| under EV its System branch has the foll
| Xerror (red circle) ...11/9/04 .............DCOM ................10003
| and there are many such errors
|
| Now, what shall I do next?. Really need your help pls, tks
 
G

Guest

dave,
sori i cannot find the copy button. (my pc/manage/computer management
page/system tools/event viewer)
i will copy as follows, in application branch

type // date // time // source // category // event // user // computer
information // 11/11/2004 // 6.50am // SceCli // None // 1704 // N/A //
xc7....
++
Xerror(red circle) // 10/21/04 // 2.31pm//.Microsoft Window Media Player//
None 1000// N/A

the properties of the line says
" the description of the event id(1000) in source window media player cannot
be found. the local computer may not have the necessary registry or dll files
to display. the foll info is part of the event wmplayer.exe 9.0.0.2980,
unknown, 0.0.0.0, 00ec4f48 "

++

Xerror // 10/11/04 // 2.31pm // MsiInstaller// none // 10000 // NA // xc7

the properties of the line says
" the description of the event id(1000) in source window media player cannot
be found. the local computer may not have the necessary registry or dll files
to display. the foll info is part of the event. Microsoft Global IME for
Office XP(simplified chinese). You are missing a coponent from Office XP.
Please refer to download website to confirm.
[NULL][NULL][NULL][NULL][NULL][NULL]

++
Warning(yellow) // 10/11/04 // 2.31pm // MsiInstaller // none // 1001 //
NA// xc7

the properties of the line says
" dtection of product '{90280409-6000-1103-8CFE-0050048383C9} feature
'SetLanguageFiles'fail during request for component {C273E................}
++

under EV its System branch has the foll
Xerror (red circle) //11/9/04 7.57 // DCOM // none // 10003 // NA // cx7....

the properties of the line says
" Access denied attempting to launch DCOM Server using Default Launch
Permission. The server is {0000...........}. The user is
unavailable/unavailable, SID=unavailable"

++

On the Global IME, a friend pc hardware crash, so transfer the emails into
my hdd (but still cannot read, email in chinese. my os98se english)

hope you can help, many thanks

===========
Dave Patrick said:
When you view the logged events in Event Viewer in the upper right corner,
third button down is a copy to clipboard, then you can paste in the body of
a reply message.

Please do so for each of the different system events since last pc restart
so we can see all of the event detail.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| many tks and found Event Viewer(EV)
| under EV its application branch has the following
| Xerror(red circle) 10/21/04 ...time.....Microsoft Window Media Player
.....
| Xerror MsiInstaller........
1000
| Warning(yellow) ...............................MsiInstaller ....... 1001
|
| and there are many similar errors
|
| under EV its System branch has the foll
| Xerror (red circle) ...11/9/04 .............DCOM ................10003
| and there are many such errors
|
| Now, what shall I do next?. Really need your help pls, tks
 
D

Dave Patrick

Don't worry about the application log only system log. These three fields;
Source, Event ID, Description

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| dave,
| sori i cannot find the copy button. (my pc/manage/computer management
| page/system tools/event viewer)
| i will copy as follows, in application branch
|
| type // date // time // source // category // event // user //
computer
| information // 11/11/2004 // 6.50am // SceCli // None // 1704 // N/A //
| xc7....
| ++
| Xerror(red circle) // 10/21/04 // 2.31pm//.Microsoft Window Media
Player//
| None 1000// N/A
|
| the properties of the line says
| " the description of the event id(1000) in source window media player
cannot
| be found. the local computer may not have the necessary registry or dll
files
| to display. the foll info is part of the event wmplayer.exe 9.0.0.2980,
| unknown, 0.0.0.0, 00ec4f48 "
|
| ++
|
| Xerror // 10/11/04 // 2.31pm // MsiInstaller// none // 10000 // NA // xc7
|
| the properties of the line says
| " the description of the event id(1000) in source window media player
cannot
| be found. the local computer may not have the necessary registry or dll
files
| to display. the foll info is part of the event. Microsoft Global IME for
| Office XP(simplified chinese). You are missing a coponent from Office XP.
| Please refer to download website to confirm.
| [NULL][NULL][NULL][NULL][NULL][NULL]
|
| ++
| Warning(yellow) // 10/11/04 // 2.31pm // MsiInstaller // none // 1001 //
| NA// xc7
|
| the properties of the line says
| " dtection of product '{90280409-6000-1103-8CFE-0050048383C9} feature
| 'SetLanguageFiles'fail during request for component
{C273E................}
| ++
|
| under EV its System branch has the foll
| Xerror (red circle) //11/9/04 7.57 // DCOM // none // 10003 // NA //
cx7....
|
| the properties of the line says
| " Access denied attempting to launch DCOM Server using Default Launch
| Permission. The server is {0000...........}. The user is
| unavailable/unavailable, SID=unavailable"
|
| ++
|
| On the Global IME, a friend pc hardware crash, so transfer the emails into
| my hdd (but still cannot read, email in chinese. my os98se english)
|
| hope you can help, many thanks
|
| ===========
| "Dave Patrick" wrote:
|
| > When you view the logged events in Event Viewer in the upper right
corner,
| > third button down is a copy to clipboard, then you can paste in the body
of
| > a reply message.
| >
| > Please do so for each of the different system events since last pc
restart
| > so we can see all of the event detail.
| >
| > --
| > Regards,
| >
| > Dave Patrick ....Please no email replies - reply in newsgroup.
| > Microsoft Certified Professional
| > Microsoft MVP [Windows]
| > http://www.microsoft.com/protect
| >
| > "tim" wrote:
| > | many tks and found Event Viewer(EV)
| > | under EV its application branch has the following
| > | Xerror(red circle) 10/21/04 ...time.....Microsoft Window Media Player
| > .....
| > | Xerror
MsiInstaller........
| > 1000
| > | Warning(yellow) ...............................MsiInstaller .......
1001
| > |
| > | and there are many similar errors
| > |
| > | under EV its System branch has the foll
| > | Xerror (red circle) ...11/9/04 .............DCOM ................10003
| > | and there are many such errors
| > |
| > | Now, what shall I do next?. Really need your help pls, tks
| >
| >
| >
 
G

Guest

on application -ok, i spse i can just delete the log
on the system, how do we go about solving the problem for example the one i
my posting. alternatively, you can quote one and show how you resolve the
issue. many thanks for your patient.

Dave Patrick said:
Don't worry about the application log only system log. These three fields;
Source, Event ID, Description

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| dave,
| sori i cannot find the copy button. (my pc/manage/computer management
| page/system tools/event viewer)
| i will copy as follows, in application branch
|
| type // date // time // source // category // event // user //
computer
| information // 11/11/2004 // 6.50am // SceCli // None // 1704 // N/A //
| xc7....
| ++
| Xerror(red circle) // 10/21/04 // 2.31pm//.Microsoft Window Media
Player//
| None 1000// N/A
|
| the properties of the line says
| " the description of the event id(1000) in source window media player
cannot
| be found. the local computer may not have the necessary registry or dll
files
| to display. the foll info is part of the event wmplayer.exe 9.0.0.2980,
| unknown, 0.0.0.0, 00ec4f48 "
|
| ++
|
| Xerror // 10/11/04 // 2.31pm // MsiInstaller// none // 10000 // NA // xc7
|
| the properties of the line says
| " the description of the event id(1000) in source window media player
cannot
| be found. the local computer may not have the necessary registry or dll
files
| to display. the foll info is part of the event. Microsoft Global IME for
| Office XP(simplified chinese). You are missing a coponent from Office XP.
| Please refer to download website to confirm.
| [NULL][NULL][NULL][NULL][NULL][NULL]
|
| ++
| Warning(yellow) // 10/11/04 // 2.31pm // MsiInstaller // none // 1001 //
| NA// xc7
|
| the properties of the line says
| " dtection of product '{90280409-6000-1103-8CFE-0050048383C9} feature
| 'SetLanguageFiles'fail during request for component
{C273E................}
| ++
|
| under EV its System branch has the foll
| Xerror (red circle) //11/9/04 7.57 // DCOM // none // 10003 // NA //
cx7....
|
| the properties of the line says
| " Access denied attempting to launch DCOM Server using Default Launch
| Permission. The server is {0000...........}. The user is
| unavailable/unavailable, SID=unavailable"
|
| ++
|
| On the Global IME, a friend pc hardware crash, so transfer the emails into
| my hdd (but still cannot read, email in chinese. my os98se english)
|
| hope you can help, many thanks
|
| ===========
| "Dave Patrick" wrote:
|
| > When you view the logged events in Event Viewer in the upper right
corner,
| > third button down is a copy to clipboard, then you can paste in the body
of
| > a reply message.
| >
| > Please do so for each of the different system events since last pc
restart
| > so we can see all of the event detail.
| >
| > --
| > Regards,
| >
| > Dave Patrick ....Please no email replies - reply in newsgroup.
| > Microsoft Certified Professional
| > Microsoft MVP [Windows]
| > http://www.microsoft.com/protect
| >
| > "tim" wrote:
| > | many tks and found Event Viewer(EV)
| > | under EV its application branch has the following
| > | Xerror(red circle) 10/21/04 ...time.....Microsoft Window Media Player
| > .....
| > | Xerror
MsiInstaller........
| > 1000
| > | Warning(yellow) ...............................MsiInstaller .......
1001
| > |
| > | and there are many similar errors
| > |
| > | under EV its System branch has the foll
| > | Xerror (red circle) ...11/9/04 .............DCOM ................10003
| > | and there are many such errors
| > |
| > | Now, what shall I do next?. Really need your help pls, tks
| >
| >
| >
 
D

Dave Patrick

Application log errors would not be connected with the pc not starting hence
the request for system log entries.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| on application -ok, i spse i can just delete the log
| on the system, how do we go about solving the problem for example the one
i
| my posting. alternatively, you can quote one and show how you resolve the
| issue. many thanks for your patient.
 
G

Guest

an example of the error from system log:

' DCOM/10003 and the description '
"Access denied attempting to launch DCOM Server using default permission.
The server is ( along string). the user is unavailable/in available
SID=unavailable"

so what shall i do next. tks
 

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