Cannot start MM

[DAB]

whenever I click on MM icon I get a
UNSPECIFIED ERROR MESSAGE.
Can anybody help me with this problem please.

 

[John Kelly]

Hello there,

The answer must be general because you have not told us all that
much...but here goes.

A catastrophic failure occurring just as you start a program indicates
either a corruption in one or more files or the registry, OR, certain files
are missing.

As a general lets sort things out step try the following.....

1) Download the full versions of Movie Maker, Windows Media Player version 9
and DirectX version 9.0b

2) Reboot the machine and install DirectX

3) Reboot again and install Windows Media Player

4) Reboot again and install Movie Maker 2

5) Reboot again and if it does not work throw it out of the nearest window
!!!

The reason for the reboot is to ensure that any file locks that are in force
are released and that means that any failure in the installation by not
correctly checking a file or not being able to over write it should not
occur. If it does I do a great line in short handled heavy lump hammers !!!

Let us know how you get on

Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk

 

[Ren? Peters]

Hello there,

The answer must be general because you have not told us all that
much...but here goes.

A catastrophic failure occurring just as you start a program indicates
either a corruption in one or more files or the registry, OR, certain files
are missing.

As a general lets sort things out step try the following.....

1) Download the full versions of Movie Maker, Windows Media Player version 9
and DirectX version 9.0b

2) Reboot the machine and install DirectX

3) Reboot again and install Windows Media Player

4) Reboot again and install Movie Maker 2

5) Reboot again and if it does not work throw it out of the nearest window
!!!

The reason for the reboot is to ensure that any file locks that are in force
are released and that means that any failure in the installation by not
correctly checking a file or not being able to over write it should not
occur. If it does I do a great line in short handled heavy lump hammers !!!

Let us know how you get on

Dear John,

Unfortunelaty I still cant be ensured for a proper working of MM2 even
after I followed above instructions exactly.
Each time I even dare to drag the cursor over the timeline, MM2 simply
quit!!
I assume its a graphical issue, however strange with the knowledge I'm
using a modern XP machine (from end 2001)with the latest XP upgrades.
Of course I tried out possible conflicting programs like DivX, but
deinstalling of those wont help either.
I dont know what else to do. I also cant understand why I read lots
positive comments about MM2, while quite experienced users as me cant
get it installed as every other Microsoft tool...
If you can come with the 'golden idea' you're welcome..

Greetings, René Peters

 

[John Kelly]

Hello René,

I think I can now see where the problem is. Please download the free
program called "Rename Codecs" from my website. Also, read the Tutorial on
how to use "Rename Codecs"

This should solve your problem

--
Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk
All material gained from other sources is duly acknowledged. No Value is
obtained by publishing in any format other peoples work

 

[Ren? Peters]

Hello René,

I think I can now see where the problem is. Please download the free
program called "Rename Codecs" from my website. Also, read the Tutorial on
how to use "Rename Codecs"

This should solve your problem

Hi,

I've executed Rename Codecs and it worked!!! I also know how and tried
to restore, in case if.... Very important...
Thanks for this useable tip.

Greetings, René

 

[John Kelly]

Hi there,

Thank you for taking the time to report your success!

Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk