Cannot Send Outgoing Mail in Vista Windows Mail Personal Edition

G

Guest

When I go to send an outgoing mail message, it gets to the Outbox and Windows
Mail blows up there. I get the following error message: "Your server has
unexpectedly terminated the connection. Possible causes for this include
server problems, network problems, or a long period of inactivity. Subject
'Testing', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F". I noticed there are several other people within this community
having the same problem.

Note I have deleted all mesaages from the my inbox, outbox sent items, draft
and delete items boxes. The problem still persists. Is this a bug? If so,
when will it be fixed?
 
D

DGuess

Jciplev said:
When I go to send an outgoing mail message, it gets to the Outbox and
Windows
Mail blows up there. I get the following error message: "Your server has
unexpectedly terminated the connection. Possible causes for this include
server problems, network problems, or a long period of inactivity. Subject
'Testing', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net',
Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F". I noticed there are several other people within this
community
having the same problem.
Click to expand...

change the SMTP.comcast.net to smtp.comcast.net

Se if that has any bearing on the UNIX server which is expecting lowercase.


Note I have deleted all mesaages from the my inbox, outbox sent items,
draft
and delete items boxes. The problem still persists. Is this a bug? If
so,
when will it be fixed?
Click to expand...

Why delete all the messages? Doesn't do a thing except lose you mail..
 
G

Guest

You are not the only one with this dilemma. I got a new laptop with Vista
home premium on it and have the same result as you . I have not found any
solutuion yet except to rely on my yahoo and aim mailboxes for e-mail.
If anyone knows the solution to this situation. please inform me at
(e-mail address removed). Thank you.
 
G

Guest

I am having the same issues, no revolve yet.

Sairung said:
You are not the only one with this dilemma. I got a new laptop with Vista
home premium on it and have the same result as you . I have not found any
solutuion yet except to rely on my yahoo and aim mailboxes for e-mail.
If anyone knows the solution to this situation. please inform me at
(e-mail address removed). Thank you.
Click to expand...
 
D

DGuess

Well, if I hadn't seen it happen before I wouldn't have believed it myself.

So, you can take for whatever it's worth but I've seen it happen and that
was "all" that was changed on the computer in Nashville that was using
Comcast cable.
 
G

Gary VanderMolen

Was the new error message different?
Please post it here verbatim.

Gary VanderMolen
 
G

Gary VanderMolen

There's an obvious conflict between those two Comcast help pages.
Not having Comcast myself, I have no way to test which one is correct.
I suggest Comcast users try both sets of settings, and report back
as to which one works.

Gary VanderMolen
 
G

Guest

how can I send email out but my father using the same computer gets this same
error message every time?
 
F

Frank Saunders, MS-MVP OE/WM

Jciplev said:
When I go to send an outgoing mail message, it gets to the Outbox and
Windows
Mail blows up there. I get the following error message: "Your server has
unexpectedly terminated the connection. Possible causes for this include
server problems, network problems, or a long period of inactivity. Subject
'Testing', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net',
Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F". I noticed there are several other people within this
community
having the same problem.

Note I have deleted all mesaages from the my inbox, outbox sent items,
draft
and delete items boxes. The problem still persists. Is this a bug? If
so,
when will it be fixed?
Click to expand...

Change the SMTP port to 587 on the Advanced tab and check the box in the
Outgoing section on the Servers tab "My server requires authentication".
 
F

Frank Saunders, MS-MVP OE/WM

Sairung said:
You are not the only one with this dilemma. I got a new laptop with Vista
home premium on it and have the same result as you . I have not found any
solutuion yet except to rely on my yahoo and aim mailboxes for e-mail.
If anyone knows the solution to this situation. please inform me at
(e-mail address removed). Thank you.
Click to expand...

And, pray tell, you have EXACTLY the same message?
 
D

DGuess

And that is no suprise to Comcast users. :)


Gary VanderMolen said:
There's an obvious conflict between those two Comcast help pages.
Not having Comcast myself, I have no way to test which one is correct.
I suggest Comcast users try both sets of settings, and report back
as to which one works.

Gary VanderMolen
Click to expand...
 
G

Guest

I too have been having the same error. All my info is filled out correctly in
the servers and ports. On comcast help, firewall settings were mentioned, so
I adjusted them but still have no luck sending emails.
 
S

Steve Cochran

Try this:


1. Go to the Vista start menu and type cmd
2. The search results will display a program titled cmd
3. Right-click on the link and select "Run as administrator"
4. type "netsh interface tcp set global autotuning=disabled" without
the quotatioin marks
5. Test your POP account and see if you can now download your mail.
6. If nothing changes, reenable the autotuning feature by typing
"netsh interface tcp set global autotuning=normal"

steve
 
G

Guest

Didn't work, thanks anyway Steve.

Steve Cochran said:
Try this:


1. Go to the Vista start menu and type cmd
2. The search results will display a program titled cmd
3. Right-click on the link and select "Run as administrator"
4. type "netsh interface tcp set global autotuning=disabled" without
the quotatioin marks
5. Test your POP account and see if you can now download your mail.
6. If nothing changes, reenable the autotuning feature by typing
"netsh interface tcp set global autotuning=normal"

steve
Click to expand...
 
F

Frank Saunders, MS-MVP OE/WM

mally422 said:
I too have been having the same error. All my info is filled out correctly
in
the servers and ports. On comcast help, firewall settings were mentioned,
so
I adjusted them but still have no luck sending emails.
Click to expand...

What error message do you get?
 

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