Using gmail doesn't work, either. Unfortunately, my web hosting service
uses gmail, so I had to set up my business email account through gmail.
Lame program.
For those of us operating a small business, where our clients are
accustomed to receiving emails from our account, simply switching to
another email vendor isn't an option. That's like saying, "Oh, your car
doesn't start. Go buy a different model."
Gary VanderMolen wrote:
Re: cannot send messages
06-Apr-07
Four things to try:
1.Temporarily uninstall your antivirus program. Reboot, and try sending.
2. If it still doesn't work, create a new email account with the same
settings as the old one. Delete the old account. Try sending.
3. If it still doesn't work, try the database deletion/regeneration
method.
(Look for recent posts by Steve Cochran for details.)
4. If you don't want to try #3, your only other option is to switch to
a different email program until such time as MS comes out with a fix.
Gary VanderMolen
Previous Posts In This Thread:
cannot send messages
All of the sudden yesterday I can no longer send messages - they sit in
the
out box. and just will not go Iam receiving fine -- any one with any
ideas??
Kathy with questions
Same here. Happened all of a sudden.
Same here. Happened all of a sudden. Tried to remove then add new email
address but no luck. everything is set up correctly. my husband's email
is
set up exactly the same way & no problems, so it can't be McAfee. I never
had a problem with Windows 98. Vista is no joy to work with!.
:
HiTry going to Tools Accounts and Click on Your Internet Service Provider
go
Hi
Try going to Tools Accounts and Click on Your Internet Service Provider
go
to Properties
Make sure you know the Internet Service Provider Mail Server Example
POP1, POP2, or POP3
'Type Incoming mail Type mail.yourISP.net or .com
Outgoing mail Type mail.yourISP.net or .com
You may have to check with Your Internet Service Provider to get their
Server Information. Some of the Internet Service Providers have a
different
Mail Sever
I hope this helps
Is there an error message when you try to send?
Is there an error message when you try to send?
If so, copy it and post it here.
Gary VanderMolen
Is there an error message when you try to send?
Is there an error message when you try to send?
If so, copy it and post it here.
Gary VanderMolen
no there is no error messages - the emails just sit in the outbox.
no there is no error messages - the emails just sit in the outbox.
i have checked all the tools, etc and it is exactly as it was when I set
this up - and it WAS working ... so I donot know?
--
kathy with questions
:
Re: cannot send messages
Four things to try:
1.Temporarily uninstall your antivirus program. Reboot, and try sending.
2. If it still doesn't work, create a new email account with the same
settings as the old one. Delete the old account. Try sending.
3. If it still doesn't work, try the database deletion/regeneration
method.
(Look for recent posts by Steve Cochran for details.)
4. If you don't want to try #3, your only other option is to switch to
a different email program until such time as MS comes out with a fix.
Gary VanderMolen
Try going to Edit | Find in the outbox and when you get results delete
them.
Try going to Edit | Find in the outbox and when you get results delete
them.
See if that fixes it.
steve
Same problem, very intermittent.
Same problem, very intermittent. I couldn't send or receive, then just
couldn't send, with no explanation and with no settings changed:
Error msg:
The connection to the server has failed. Subject ",Account:
pop.sprintpcs.com', Server: 'smtp.sprintpcs.com', Protocol: SMTP, Port 25,
Secure(SSL): Yes, Socket Error: 10060, Error Number 0x800CCCOE
The account works fine on Outlook on an XP computer, and I can receive and
send messages on my Treo with teh same account. It's Windows Mail that
seems
to be the x factor.
:
Re: cannot send messages
I think your problem is: "Secure(SSL): Yes".
As far as I know, sprintpcs.com does not use SSL.
Gary VanderMolen
Same problem, very intermittent.
Same problem, very intermittent. I couldn't send or receive, then just
couldn't send, with no explanation and with no settings changed:
Error msg:
The connection to the server has failed. Subject ",Account:
pop.sprintpcs.com', Server: 'smtp.sprintpcs.com', Protocol: SMTP, Port 25,
Secure(SSL): Yes, Socket Error: 10060, Error Number 0x800CCCOE
The account works fine on Outlook on an XP computer, and I can receive and
send messages on my Treo with teh same account. It's Windows Mail that
seems
to be the x factor.
:
Re: cannot send messages
I unchecked the security setting, still got this error msg:
The connection to the server has failed. Subject ",Account:
'pop.sprintpcs.com', Server: 'smtp.sprintpcs.com', Protocol: SMTP, Port
25,
Secure(SSL): No, Socket Error: 10060, Error Number 0x800CCC0E
:
Re: cannot send messages
Hi, Mr. VanderMolen? Any further thoughts? thanks, Todd
:
Something is blocking your connection to smtp.sprintpcs.com.
Something is blocking your connection to smtp.sprintpcs.com.
I can think of three possible causes:
1. A port 25 block because your Internet connection is from some
other source (not SprintPCS).
2. Your antivirus is blocking SMTP access. As a test, uninstall the
antivirus.
3. Your firewall is blocking SMTP access.
Gary VanderMolen
I've turned off my antivirus and firewall settings, although these were on
I've turned off my antivirus and firewall settings, although these were on
last month when I was able to send from this account, yet the problem
persists.
Do you think sprint blocked my 25 port deliberately? I'm not even sure
what
that means, but do I have any alternative or workaround for problem #1?
thanks
:
"Turning off" an antivirus (whatever that means) may not be enough.
"Turning off" an antivirus (whatever that means) may not be enough.
Some users of McAfee and Norton antivirus got no relief until they
completely uninstalled the application.
Sprint is not involved in your port 25 block, but they could fix it by
offering a port other than 25 for SMTP.
The port 25 block is placed by the service which provides your
connectivity at that moment. So, if you're using a Wi-Fi hotspot
to get on the Internet at a coffee shop, the provider of the Wi-Fi
connectivity is blocking your port 25 usage.
As far a other workarounds: Use a mail provider other than Sprint.
I take it that Sprint provides your mobile service, but who
provides your Internet service at home?
Then there is always the solution of getting a free email account
with Google's Gmail.
Gary VanderMolen
I meant I temporarily disabled the antivirus software, firewall (Norton
and
I meant I temporarily disabled the antivirus software, firewall (Norton
and
Windows Defender), and so on to the best of my ability. I'm wary of
uninstalling the software because I don't have installer CDs for any of it
and don't believe I could reinstall any of those programs.
This all started when I got a new phone, a Treo, through Sprint. I had
been
using my old phone as a modem with a third-party cable and Sprint's Vision
Internet service, but that wasn't an option with Vista, which came on my
new
laptop and is incompatible with phone-as-modem service.
So I've been connecting alternately at work through the LAN, at
wireless-equipped cafes and through a friend's AOL account while I wait
for
Sprint and Windows to work out their differences and I can go through my
phone again.
I'm now learning that when at work, I can send work e-mails just fine,
whereas I can't when I'm online via AOL, so I believe your theory about
port
25 blocking is correct. That apparently means I can't send Sprint e-mail
(which I have through my Vision plan) from home, work or in public because
I'm never connected through Sprint's actual network -- and that will stay
the
case unless I can get a) another port from Sprint and b) another port from
my
work to use when I'm not connected to their networks?
I sure hope I'm making sense here, I really thought I was making things
easier on myself by upgrading to the latest/greatest technology, but I
feel I
just jumped into an unimaginable silicon bog.
:
Yes, it sounds like you've got this situation sorted out.
Yes, it sounds like you have got this situation sorted out.
Gary VanderMolen
Ha.
Ha.
Isn't the point of checking the "outgoing mail server requires
authentication" option to allow outgoing e-mail? I get it that the port 25
blocking relates to stopping spam, but did no one think of the innocent
bystanders like me who get caught in the crossfire? Surely there's a way
around this, it's hardly a rarity for people to be on the go with their
laptops and needing to send and receive various e-mails.
:
The "outgoing mail server requires authentication" is designed toprotect
your
The "outgoing mail server requires authentication" is designed to
protect your home ISP. The port 25 block is designed to protect the
away-from-home provider of your temporary Internet connection.
Two different entities.
As I mentioned before, the standard workaround is for your ISP
to offer travelers the ability to connect to the SMTP server on a
port other than 25. SprintPCS appears to be way behind the times
with this.
Gary VanderMolen
Well I'm barely in the same century as any of this.
Well I'm barely in the same century as any of this. Sprint TS seems to
think
the problem lies with Vista or the e-mail program, because all the
settings
are correct in Windows Mail. I'm starting to agree that there might be
something less visible to me that is working against me in the software
that
might need a bug fix, but I have no wherewithal to deduce it.
:
Re: cannot send messages
Try this:
1. Go to the Vista start menu and type cmd
2. The search results will display a program titled cmd
3. Right-click on the link and select "Run as administrator"
4. type "netsh interface tcp set global autotuning=disabled" without
the quotatioin marks
5. Test your POP account and see if you can now download your mail.
6. If nothing changes, reenable the autotuning feature by typing
"netsh interface tcp set global autotuning=normal"
steve
Re: cannot send messages
What you might try to do:
1) delete and recreate the account (leave the password out)
or
2) use a different port (such as port 26), make sure you click "Apply"
before you click "OK" and "Close"
I've been experiencing the same problem, except mine was occuring with
several pop domains I was using. I deleted all the accounts, recreated
them and wa-la I'm back in business. Bellsouth use to experience this
issue with alot of their customers and this was one of the solutions
(delete and re-create).
I am curious, are you sending 10-20 email within a short period of
time? The only reason I ask is that I am testing a new domain host ...
and if I can't get email I'm screwed.
op.
--
oprogue
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